Hotel Front Office

A front office hotel department can be considered the hotel’s face. The department interacts with hotel guests when they arrive and handles reservations, check-ins, room assignments, room rates, revenue management, creating and managing a database containing guest information, and providing concierge services. As it will usually be the first point of...

1. **JOB SUMMARY** Primarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and...

**JOB REQUIREMENTS**: - Minimum SPM OR Diploma in Hospitality or Tourism Management, fresh graduates are also welcome to apply. - Excellent communications skill for both written and verbal. - Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a team player. - Pleasant personality with good...

**JOB REQUIREMENTS**: - Minimum SPM OR Diploma in Hospitality or Tourism Management, fresh graduates are also welcome to apply. - Excellent communications skill for both written and verbal. - Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a team player. - Pleasant personality with good...

Job Description: We are currently seeking an experienced and dynamic Front Office Supervisor to join our exceptional hotel team. As a Front Office Supervisor, you will play a key role in overseeing the front desk operations, ensuring exceptional guest service and efficient daily operations. This is an excellent opportunity for a motivated individual with a...

**1. RESPONSIBILITIES** - Welcome and greet guests - Answer and direct incoming calls - Inform guests of hotel rates and services - To make and confirm reservations for guests - Ensure proper room allocation - Register and check guests in - Confirm relevant guest information - Verify guest's payment method - Verify and imprint credit cards for...

Front office Assistant/front Desk Can speak english. Willing to travel among Klang Valley Can work rotate shift / night Shift / overtime Working under pressure Multitasking.can accept the new culture / new organization at work place. Good in teamworks. independence. for now we looking Front office assistant around Wangsa Maju, Selayang,Cheras...

**Job Summary**: - The Front Office Executive serves as the first point of contact for guests and visitors, ensuring a seamless and exceptional experience during their stay at the hotel. They are responsible for managing front desk operations, assisting guests with inquiries and requests, and coordinating with various departments to ensure smooth daily...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk to...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk to...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk to...

This position is responsible for the overall operations of reception in providing ultimate service for the hotel guests. The Front Office Assistant should provide the fullest support and cooperation to the front office department in achieving the desired result accordance to our vision and mission statement, objectives and Standard Operating Procedure (SOP)...

**This role is based in Cambodia, Phnom Penh Reporting directly to the General Manager, the Front Office Manager is responsible for overseeing the day-to-day operations of the Front Office department, ensuring a seamless guest experience from arrival to departure. The role includes managing the front desk team, coordinating with other departments, and...

**Duties & Responsibilities**: - To lead the Front Office Team and maintain a good working relationship with your own associates and all other departments. - To lead and drive the team in achieving the guest comments (all guest comments platform and channel) goal set by the Hotel. - Ensure to read the communications logbook and acted going on and off duty....

To achieve a maximum occupancy and average rate at all times. - To oversee day-to-day operations, ensuring a high standard of customer relations service within the front office. - Ensure the front office operates with a sales attitude and is aware of room sales/ revenue targets. - To coordinate closely on room availability with the sales dept. - Adhere to...

**Responsibilities** - Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. - Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. - Ensures guest and employee satisfaction and maximizes the financial performance of the...

Utilizes interpersonal and communication skills to lead, influence, and encourage others, advocates sound financial and business decision making as well as demonstrating honesty and integrity Supervises and manages associates, day to day operations, and understands associate positions well enough to perform duties in associates absence Achieves and exceeds...

**JOB DESCRIPTION** - Delivers the basic standards and provide exceptional guest service at all times. - Maintains positive guest and colleague interactions with good working relationships. - Meets and greets all guests and assists with registrations. - Personally and frequently verifies that guests are receiving the best possible service during check-in and...

**Job description** - Ensure Tamu Hotel & Suites Service standards are consistently practiced by all team members. - Show recognition to regular customers. - Review daily all arrivals and departures and paying special attention to VIPs - Ensure that all customer queries or requests are handled in a polite and efficient manner and that a high level of...

Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. - Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. - You will also ensure hotel charges are processed diligently to guest’s accounts,...