Service Manager

Understand clients' needs, goals, and challenges to provide appropriate product or service solutions. - Build and nurture strong relationships with existing clients to ensure customer satisfaction and repeat business. - Proactively engage with visitors and clients to promote and upsell company products or services. - Provide information on features,...

**Position Title : Service Delivery Manager/ Project Manager** **Industry :IT Software** **Location: Remote Work (Singapore HQ)** **Salary Range: Up to RM14000** **Responsibilities**: Executing the end-to-end management of all project planning, implementation & review activities assigned by the management. Detailed activities include: - Overall...

**JOB SCOPE** - Handling and overseeing all the day-to-day processes that are carried out in the store. - Able to manage the product inventory, sales persons, goods for display, sales, etc. **Salary**: RM4,000.00 - RM5,000.00 per month Supplemental pay types: - Commission pay Application Question(s): - Have you work in electronic retail / furniture...

**About the Company**: SHM, Malaysia offers after sales services on Lifesaving, Firefighting equipment onboard merchant ships and offshore rigs. We have competent service engineers working on our own manufactured and our principles equipment ranging but not limited to lifeboats, rescue boats, Fixed fire-fighting systems, portable firefighting and lifesaving...

Responsible for overall effective logistics operation of companies including warehousing and delivery transportation - Work closely with the factory shipping team to oversee the day-to-day team operations to provide integrated expertise and exceptional service for both internal and external clients - Manage warehouse teams and external 3PL (third-party...

**Job Function**: Maintenance Engineer, Other(Mechanical) Engineer - ** Industry**: Trading Firm - ** Job Description**: - Other ad-hoc duties assigned by HOD/superior. - Well-verse diagnosis & troubleshooting skills. - Able to provide technical support and advice - Support Body and Paint Division to manage the workshop with proper 5S standard, which comply...

**Responsibilities**: - Attend to customers’ service / repair needs in an attentive and courteous manner - Answering incoming calls promptly and handling requests - Perform service reminder process and managing service appointment - Responsible on the service transaction process. Issue job sheets, follow-up on work progress and update and invoice customer...

Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...

Print detailed Service Order (SO) using a standard Task List. To obtain a signature from the customer for the approval of all jobs to be done. Prepare cash repair estimate/quotation for accident damage. Advise customers concerning vehicle maintenance, accessories, and technical problems upon delivery of the car. Explain warranty and goodwill policy to the...

Respond to guest inquiries, concerns, and complaints promptly and professionally. - Provide information to guests about the resort, its amenities, and nearby attention. - Assist guests with making reservations for activities and events. - Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that...

Customer service is at the heart of operations for any service oriented company. In the shipping industry, we generally to take customer service very seriously. A good company will have managers who are continuously checking in with customer service representatives (CSR’s) to ensure there are no outstanding customer complaints and all company policies are...

**Responsibilities**: - Manage large amounts of incoming chat/message from customers. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationship and trust with customer accounts through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle...

Print detailed Service Order (SO) using a standard Task List. To obtain a signature from the customer for the approval of all jobs to be done. Prepare cash repair estimate/quotation for accident damage. Advise customers concerning vehicle maintenance, accessories, and technical problems upon delivery of the car. Explain warranty and goodwill policy to the...

Print detailed Service Order (SO) using a standard Task List. - To obtain a signature from the customer for the approval of all jobs to be done. - Prepare cash repair estimate/quotation for accident damage. - Advise customers concerning vehicle maintenance, accessories, and technical problems upon delivery of the car. - Explain warranty and goodwill policy...

Job Description - The incumbent will report to Senior General Manager, Group Legal, Corporate Services & Strategic Communications; - Responsible to manage contractual drafting and vetting in relation to logistics industry inclusive of warehousing, e-commerce, land, services, special projects, finance, mergers and acquisitions; - Ability to negotiate in...

**Responsibilities**: - Ensure timely quotation is sent to the Customer and ensure booking is confirmed & sent timely. - Support the operations & Sales in the execution of the service delivery. - Carrier/vendors relations e.g. secure spot rates, equipment, space protections, priority haulage, customs broker provide us the service level agreed upon. -...

**Job description** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to...

**IMAGE LOGISTICS (M) SDN BHD** **BAYU TINGGI, KLANG** **_JOB VACANCY_** **_WE ARE HIRING!!_** **CUSTOMER SERVICES EXECUTIVE** Application are invited from dynamic, energetic and responsible professionals who have hand on experience in all aspects in Customer Services in logistics industries Image Logistics (M) Sdn Bhd - Professional, Experience and...

**Job Title: Customer Service** **Industry: Recruitment & Staffing** **Salary Range: RM2500-RM3500** **Location: Bandar Botanic, Klang** **Our Mission** We connect organization and talent through Innovative recruitment methods and help them to create a sustainable competitive advantage in future workforce transformation. **The Mission You Will Take on -...

**Responsibilities**: To deliver superior customer service in all situations. Position is responsible for providing customers with high quality, professional customer service and act as an extension of the customer within Shui Xing. Position will perform customer service functions with special emphasis on communications, problem solving, inventory control,...