Admissions Manager
6 months ago
QS Student Recruitment is a leading provider of international enrolment management solutions to universities worldwide. To achieve our business objectives and deliver outstanding service to our clients, it is critical that we keep a continuous focus in helping our employees advance their skills and knowledge.
**The Role:
Reporting to the Director of Admissions Operations, the Admissions Manager is focused on these key areas:
- Overall involvement and understanding of the entire admissions process and protocols to ensure effective support and advice are given to the direct reports to enable them to perform their roles efficiently.
- Supporting and guiding the direct reports in ensuring turnaround time and productivity targets are met across the Admissions team and monitoring closely on a regular basis or plan solutions and provide ideas to improve turnaround time.
- Accountability to meeting client/s SLAs for the managed clients.
- Work closely with the Director of Admissions Operations to ensure the Admissions team’s functions are seamless and provide ideas and suggestions to ensure scalability and sustainability of the team is always met.
To manage all data-related information and maintaining records to ensure accuracy and availability when required.
**Key responsibilities include:
- Team Management: _
- Provide leadership and support to the Admissions team by proactively engaging and assisting the Director of Admissions Operations in the daily operations of the team across regions.
- Organise and lead regular meetings with the teams managed by the direct reports, reporting and updating the Director of Admissions Operations on the progress of the team.
- To engage in client meetings as and when required by the business, from implementation stage to execution.
- Undertake people management activities including handling conflicts, problem solving, managing performance and leave management to ensure operations are seamless.
- Prepare onboarding training schedules and provide onboarding general training and coaching to new AAOs to ensure they are ‘admissions-ready’ to be assigned to respective clients.
- Regularly reviewing the Training Plan and updating as needed.
Compile, check and submit any overtime claims by the team members or independent contractors monthly.
- Reporting and Analysis: _
- To work closely with respective reporting SAAOs or teams to provide weekly or monthly reports based on the individual client’s requirements.
- Prepare and deliver accurate monthly reports in a timely manner.
- Check and verify accuracy of data provided for the purpose of Admissions reporting on volumes and turnaround time for internal and external stakeholders
- To be aware of the respective clients’ SLAs to manage turnaround time and payment cycles.
To maintain a record of monthly Units of Work (UOW) for the Admissions team members, with the assistance of the SAAOs and AAOs.
**Other responsibilities**:
- Supervise work priorities of direct reports by ensuring KPIs are achieved within the agreed objectives and deliverables.
- Identify and provide feedback on issues/inconsistencies or trends relating to the admissions processes and recommend solutions ensuring it is implemented effectively where applicable
- Establish, evaluate and enhance procedures in the administrative area ensuring best practice is maintained in the day-to-day operations of the Admissions team.
- Coordinate information received from clients where relevant and ensure it is effectively communicated to the team.
- Ensure that Quality Assurance (QA) standards are met across Admissions Team services.
- Comply with data security and data privacy requirements as set by QS and the client; including ISMS and ISO requirements by our internal audit team.
- Adhere to clients’ policies and procedures and relevant legislation.
Supporting the Director of Admissions Operations on other initiatives or projects required by the business
**Target/Objectives**:
Objectives to be set in Paycor to align with the overall team’s objectives
**Essential Skills required:
- Minimum a Bachelor degree required (in any field)
- At least 5 years’ experience in a team leader or managerial level role
- Proven track record and experience in managing large teams effectively
- Ability to lead and organise work activities according to priorities and deadlines
- Demonstrated experience to work effectively within a team and independently
- Ability to provide effective analytical, critical thinking and problem-solving skills
- Has attention to detail is a must
- Has excellent written and spoken communication skills in English
- Good knowledge of basic computer skills such as Word, Excel and Outlook
- Familiarity with other universities’ systems would be an advantage Experience in international University admissions or the higher education sector is an added advantage
QS Quacquarelli Symonds is proud to be a fair and equal organization where everyone has the same
-
Executive, Admissions
3 months ago
Kuala Lumpur, Malaysia International Medical University Full time**Role Purpose**: - To ensure competent administration and record keeping of the admissions process including entry assessments, e.g. academic interviews, English Language proficiency and maturity tests. - To contribute to the achievement of student recruitment targets. **Principal Accountabilities**: - Development and management of a customer service...
-
Assistant Manager Admission
6 months ago
Kuala Lumpur, Malaysia HM Aerospace Sdn Bhd Full time_**Job Scope**:_ - Responsible for all matters relating to students’ admission; - To contribute ideas and proposals for marketing strategies to derive enrolments. - To assist and support the institution in organizing online and offline events. - To actively participate in leads generation and conversion activities. - To provide relevant educational and...
-
Admissions Advisor
6 months ago
Kuala Lumpur, Malaysia Health Tech Academy Full time**Admissions Advisor** **Job Location**:Remote, Malaysia **Function**:Admissions / Sales **Type**:Full-Time **Mission**:Health Tech Academy (HTA) is an online learning provider committed to solving healthcare’s most critical staffing challenges. By partnering with forward-thinking employers, we provide life-changing opportunities for personal and...
-
Student Recruitment and Admission Consultant
6 months ago
Kuala Lumpur, Malaysia MBS Full time**Key Responsibilities**: - Develop and execute comprehensive student recruitment strategies to attract prospective students from diverse backgrounds. - Represent the institution at recruitment events, career fairs, and educational expos to promote our academic programs and opportunities. - Build and maintain strong relationships with high school...
-
Admission Officer
3 months ago
Kuala Lumpur, Malaysia Nord Anglia Education Full time**Date**:19 Sep 2024**Location**:Kuala Lumpur, MY**Job ID**:3661**School**:The British International School Kuala Lumpur**Company**:Nord Anglia Education**LOCATION** British International School of Kuala Lumpur **JOB TITLE** Admissions Officer (Visa Officer) **JOB PURPOSE** You will be responsible for supporting an outstanding experience for parents and...
-
Admissions Specialist
6 months ago
Kuala Lumpur, Malaysia Acumen (Part of Sannam S4 Group) Full time**Where you will work** We are Acumen, the education brand of Sannam S4 Group - a fast-growing education and market entry consulting firm. We provide high-quality consulting and support services to international education clients globally. One of our core services is the provision of in-country representatives to support our clients at selectively strategic...
-
Engagement & Admissions Specialist
6 months ago
Kuala Lumpur, Malaysia Sannam S4 Group Full timeAre you interested in education market and ready to take the next step in your professional journey? Do you have strong interpersonal, communication and collaboration skills? Read on!_ **Where you will work** We are Acumen, the education brand of Sannam S4 Group - a fast-growing education and market entry consulting firm. We provide high-quality consulting...
-
Marketing & Admissions Executive (Shah Alam)
3 months ago
Kuala Lumpur, Malaysia XCL Education Malaysia Full time**1. Lead and student recruitments** - Assist the Campus Head of M&A to develop and implement effective marketing strategies to create prospects for the school. - Explore sales / new market catchment opportunities to generate new leads/applicants to meet enrolment target through campus campaigns/activities, outreach programmes (feeder schools/kindergarten),...
-
Admission Specialist
3 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan UniTalent (Recruitment Agency) Full time**Job Summary** - Achieve defined KPIs and daily calls, connects and conversion targets. - Provide a high quality, customer-oriented service giving first-class support and guidance on admissions policies and procedures. - Follow up on enquiries and drive high conversions with rigorous follow-ups using multiple communication channels. - Respond to queries...
-
Admissions Assessment Officer
6 months ago
Kuala Lumpur, Malaysia Quacquarelli Symonds Full time**About QS** QS is the world’s leading provider of services, analytics, insights and intelligence to the global higher education sector - supporting university excellence across the world. Our student recruitment and enrolment solutions enable universities and business schools to connect with talented individuals seeking to further their academic progress...
-
Manager
6 months ago
Kuala Lumpur, Malaysia Universiti Kuala Lumpur Full time**MARITIME ENGINEERING TECHNOLOGY SECTION & MARITIME MANAGEMENT SECTION***: ADMISSION UNIT, MARKETING, STUDENT RECRUITMENT & ADMISSION (MeSRA) DIVISION, CHANCELLERY(1016, JALAN SULTAN ISMAIL, 50250, KUALA LUMPUR) **KEY ROLES** - To oversee and manage the entire admissions process, ensuring that qualified and suitable students are admitted to Universiti...
-
Counsellor, Student Affairs Admissions
6 months ago
Kuala Lumpur, Malaysia Netherlands Maritime University College Full time**Key Responsibilities**: - Establishing a relationship of trust and respect with students and parents. - Encouraging students to talk about issues they feel they cannot normally share with others. - Actively listening to students concerns and empathizing with their position. - Accepting without bias the issues raised by students. - Helping students to make...
-
Admissions Assessment Assistant
6 months ago
Kuala Lumpur, Malaysia Quacquarelli Symonds Full time**About QS** QS is the world’s leading provider of services, analytics, insights and intelligence to the global higher education sector - supporting university excellence across the world. Our student recruitment and enrolment solutions enable universities and business schools to connect with talented individuals seeking to further their academic progress...
-
Marketing & Communications Manager
6 months ago
Kuala Lumpur, Malaysia BRIGHT LANGUAGE CENTER Full timeTo manage the development and implementation of marketing and enrolment strategies to achieve enrolment targets and other admissions related KPIs in assigned BRIGHT LANGUAGE CENTER. This is achieved through collaboration with BRIGHT Marketing support services, school in-house teams. The Marketing & Communication Manager is responsible for development, growth...
-
Education Advisor
7 months ago
Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full timeTo provide effective counseling services to students, who are looking for admissions in colleges and universities locally. - To liaise with counterparts from colleges and universities for student counselling and admission. - To support and execute all activities with regards for enrolment such as admission registration, Scholar Search, school visits and...
-
Education Consultant
6 months ago
Kuala Lumpur, Malaysia EBS Malaysia Full timeYour primary responsibilities will be: - To provide effective counseling services to students, who are looking for admissions in colleges and universities locally. - To liaise with counterparts from colleges and universities for student counselling and admission. - To support and execute all activities with regards for enrolment such as admission...
-
Education Counselor
6 months ago
Kuala Lumpur, Malaysia Elabram Systems Sdn Bhd Full time**Job Description**: - To provide effective counseling services to students, who are looking for admissions in colleges and universities locally. - To liaise with counterparts from colleges and universities for student counselling and admission. - To support and execute all activities with regards for enrolment such as admission registration, Scholar...
-
Executive
6 months ago
Kuala Lumpur, Malaysia Universiti Kuala Lumpur Full timeADMISSION & STUDENT SERVICES, INSTITUTE OF POSTGRADUATE STUDIES (IPS) (1016, JALAN SULTAN ISMAIL, 50250, KUALA LUMPUR) **KEY ROLES** - Responsible for student admission activities. - Develop and implement strategies to enhance student engagement, involvement and satisfaction. - Foster a sense of community through the organization of events, activities and...
-
Student Success Manager
6 months ago
Kuala Lumpur, Malaysia Crimson Education Full timeWant to revolutionize the future of education and do meaningful work that transforms future generations’ lives? Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We’re now in 28 markets and have an...
-
Education Counsellor
6 months ago
Kuala Lumpur, Malaysia Talentnect Full time**Responsibilities**: - To provide effective counseling services to students, who are looking for admission in colleges and universities locally. - To liaise with counterparts from colleges and universities for student counselling and admission. - To support and execute all activities with regards to enrolment such as admission registration, Scholar Search,...