Customer Service Assistant

**Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

As a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Job Summary** **About Us**: HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar and South Korea. HearLIFE Malaysia currently headquartered in Kuala Lumpur and operates from six (6) outlets throughout Malaysia. HearLIFE Hearing Care Centre offers...

**_Responsibility_** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for all products are in...

**Summary of Essential Job Functions**: - Attend customers’ enquiries both walk-in and phone calls. - Resolve customer enquiries on product or service related matters. - Gather customer feedback and report to management. - Arrange, schedule and follow up customer’s service booking schedule. - Assist data entry for sales order and to update delivery...

**Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...

1.RECEIVING INCOMING AND OUTGOING CALL 2.SERVE CUSTOMER AND ASSIST WITH THEIR INQUIRIES 3.GOOD CUSTOMERS SERVICE-PROVIDE EXCELLENCE AND PROFESSIONAL SERVICE TO CUSTOMER 4.ISSUE SALES ORDER,INVOICE CUSTOMER WALK IN OR PHONE CALL ORDER SPARE PART 5.FOLLOW UP OUTSTANDING CUSTOMER& DEALER ORDER 6.TO TAKE BOOKING APPOINTMENT AND SCHEDULETO 7.CALL CUSTOMER...

【Job Description】 Job Responsibilities: - Conduct telesales to new and existing customers to promote services and secure new business - Achieve monthly team sales target - Build strong client relationships with customers - Follow up and handle customer enquiries - Make customers understand on services that we are providing - Provide customer service...

Keeping records of customer interactions, transactions, comments, and complaints. - Responding promptly to walk-in customer inquiries. - Assist in installing the RFID device in the customer's vehicle. - Ensure customer satisfaction and provide professional customer support. - Maintaining a positive, empathetic, and professional attitude toward customers...

**Roles & Responsibilities:  ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...

Job Responsibilities: - Conduct telesales to new and existing customers to promote services and secure new business - Achieve monthly team sales target - Build strong client relationships with customers - Follow up and handle customer enquiries - Make customers understand on services that we are providing - Provide customer service support to customers -...

**Responsibilities**: - Assist in all purchase orders and deliveries/shipments inquiries/concerns - Assist in processing and management of customers’ orders with timely deliveries and shipments arrangement - Assist to ensure completion in the most optimum manner - Assist to review and support/prepare all shipping documents - Assist to perform Goods...

**Responsibilities**: - Assist in all purchase orders and deliveries/shipments inquiries/concerns - Assist in processing and management of customers’ orders with timely deliveries and shipments arrangement - Assist to ensure completion in the most optimum manner - Assist to review and support/prepare all shipping documents - Assist to perform Goods...

**Job Position: Customer Service Officer (Fresh Graduate welcomed)** **Company Background: Airbnb Property Management** **Salary Range: Basic MYR1,900 - MYR3,500** **Location: Country Darden Danga Bay, Johor Bahru** **Benefit: EPF, Socso** MAIN DUTIES / RESPONSIBILITIES - Interacting with walk-in customers and providing assistance. - Delivering customer...

Job Scope: - Provide outstanding customer service to improve customer satisfaction and relationship - Prepare Sales order (cash) and Delivery order (DO) - Monitor and arrangement of logistic matter for product order delivery time to ensure on-time delivery to customers - Handle incoming phone calls related to; return material requests, product sample and...

**Offer description**: Other type of contract Full Time 1. Engage with customer, guide & assist customer the 3 easy steps to download app. 2. Able to articulate information clearly. 3. Attend to enquiries related to home services info & booking of the services in the mobile app.. 4. Co-ordinate with service crews i.e notify new orders, payment...