Customer Service Assistant

3 days ago


Johor Bahru, Malaysia Mforce Bike Holdings Sdn Bhd Full time

**Summary of Essential Job Functions**:

- Attend customers’ enquiries both walk-in and phone calls.
- Resolve customer enquiries on product or service related matters.
- Gather customer feedback and report to management.
- Arrange, schedule and follow up customer’s service booking schedule.
- Assist data entry for sales order and to update delivery schedule to HQ and Sales personnel.
- Assist sales personnel to compile dealer order summary and sales report.
- Assist in daily housekeeping of department floor to provide better ambience to customer.
- Perform other ad-hoc duties as assigned by the superior.

**Salary**: RM1,600.00 - RM2,100.00 per month

**Benefits**:

- Dental insurance
- Free parking
- Maternity leave

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus



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