Customer Support Executive

RESPONSIBILITIES AND TASKS Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. Ensure KPI targets (eg:service...

Position:Customer Support ExecutiveIntake:April 2024Industry: TelecommunicationEmployment Type: 6 to 12 Months Contract (_Renewable based on performance & attendance_)Working Location: Bandar Sunway, SelangorWorking Day/ Hour:5 days' work-week/ Rotational Shifts - including weekends and public holidaysMonthly Salary: Basic Pay: RM 2,500 to 3,400 (based on...

**DUTIES & RESPONSIBILITIES** - Responsible for providing customer support and services. - Serves as first point of contact for customer and inquiries for after sales activities. - Schedules and coordinates travel for Service Engineer to support customers. - Manage warranty record and claims during warranty period. - Handle customer complaints and work with...

RESPONSIBILITIES AND TASKS Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. Ensure KPI targets (eg:service...

Job Descriptions: Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. Ensure KPI targets (eg:service levels,...

Job Responsibility Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) Guiding customers with Application functionalities Technical Skills (SQL skills) to achieve zero repeat request. Assisting the Project Team with resolving certain technical functions in a timely manner. Working/Communicating with...

Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and FUJIFILM Business Innovation as a whole. Use...

Job Summary:As a Customer Service Executive, you will be playing a crucial role in ensuring the smooth and efficient operation of our customer service department.Responsibilities:Customer Management Respond swiftly and professionally to any questions, issues, and complaints from customers. Provide product information and guidance to customers. Examine and...

_**Nature of Business: IT service and solution provider**_ - **Location: Industrial Park Subang, Subang Jaya (Prefer have own transport)**_ - **Position: Account Executive - AR**_ - **Salary Range: RM3,500- RM4,500 (Above RM4,500 can consider | 4- 6 years exp)**_ - **Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)**_ Job...

**Scope of Position** To manage the execution of S&S contracts and ensure the coordination with all departments to successfully deliver services. Ensure customer satisfaction while ensuring AH performance (Finance, Quality, TaT) objective. To act as a customer support manager for a portfolio of customer, and develop, manage the customer relation and...

Job Responsibility:- Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time): Guiding customers with Application functionalities Technical Skills (SQL skills) to achieve zero repeat request.- Assisting the Project Team with resolving certain technical functions in a timely manner: Working/Communicating...

Job Tasks: Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. Ensure KPI targets (eg:service levels, customer satisfaction index, first call resolution, productivity etc) are met consistently to achieve overall contact center objectives. Providing internal and external customers with solutions that are...

Customer Support (Junior/ Entry level)Great career development with international fulfillment companyResponsible: Proactively follow up with customers to confirm order upon deliver. Provide exceptional customer service by addressing seller inquiries and concerns. Ensure the shipment process is successfully delivered to customer. Respond customers on...

**Scope of Position** To lead the team & Be a focal point to ensure that the planning & operations team successfully deliver on all MRO & New A/C projects; also to ensure adequate coordination with various departments that affect the delivery of MRO services to the customer. To review the signed offer/contract at the beginning & monitor the cost, schedule &...

**Scope of Position** To lead the team & Be a focal point to ensure that the planning & operations team successfully deliver on all MRO & New A/C projects; also to ensure adequate coordination with various departments that affect the delivery of MRO services to the customer. To review the signed offer/contract at the beginning & monitor the cost, schedule &...

Job Summary: Providing accurate information and resolving customer issues related to digital banking products and services. Maintaining a high level of product knowledge to effectively support customer need Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. To meet the Key Performance Indicator (KPI) monthly....

Provide great customer experience via an engaged, personal, courteous, welcoming, caring, professional, and enthusiastic fashion to all customers. - Be a true brand ambassador by living the brand values in each customer interaction. - Demonstrate cultural awareness and sensitivity when interacting with customers and colleagues from all over the world. -...

Scope of PositionTo manage the execution of S&S contracts and ensure the coordination with all departments to successfully deliver services. Ensure customer satisfaction while ensuring AH performance (Finance, Quality, TaT) objective. To act as a customer support manager for a portfolio of customer, and develop, manage the customer relation and develop.Key...

**The company** Our client is a growing multinational integrated supply chain solutions company. The company has managed large and complex supply chains across multiple industries. The company provides integrated supply chain and network solutions. Reporting to the Sales Support Lead/Manager in Singapore, the Sales Support Executive will support sales and...

**The company** Our client is a growing multinational integrated supply chain solutions company. The company has managed large and complex supply chains across multiple industries. The company provides integrated supply chain and network solutions. Reporting to the Sales Support Lead/Manager in Singapore, the Sales Support Executive will support sales and...