Customer Support Assistant

**Responsibilities**: - Application/Customer Support - (Software Analyst)- Assist the client in implementing and training during initial set up and cutover activities of the system account. - Engage in presales, interactive product demo, product training to maintain high product knowledge. - Act as the main liaison and work cross functionally between...

(Software Analyst) - Assist the client in implementing and training during initial set up and cutover activities of the system account. - Engage in presales, interactive product demo, product training to maintain high product knowledge. - Act as the main liaison and work cross functionally between vendors, customers and developer team. - Assist in sourcing...

Customer Support ExpertGXBank, a digital bank in Malaysia, is seeking an experienced Customer Support Expert to provide human-assisted customer support via various channels.The ideal candidate will have at least 2 years' working experience in a Contact Centre/Customer Service in financial institutions, payments, cards, banks, e-wallets, acquirers.Key...

Job OverviewAt Teleperformance, we're seeking a highly skilled Customer Success Specialist to join our team. As a key member of our client's support team, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to respond to customer requests, manage concerns, and provide timely information via inbound...

**Job Responsibility**: - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. - Working/Communicating with Tech...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

Job Overview:Agensi Pekerjaan JobScoper Sdn. Bhd. is seeking a highly skilled Customer Service English Speaker to join our team.Responsibilities:Inbound Calls: Handle incoming calls promptly and professionally, addressing customer queries and concerns effectively to ensure quick and accurate solutions.Customer Inquiries: Respond to queries submitted via the...

Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. - Ensure KPI targets (e.g: service levels, customer...

__ We are seeking a skilled and dedicated Customer Service Assistant to join our dynamic team. As a Customer Service Assistant, you will be responsible for providing exceptional service and support to our valued customers. This position requires strong communication skills, a passion for fashion, and a commitment to delivering an outstanding customer...

About the RoleWe're seeking an Inbound Sales Representative who can assist customers in achieving their goals by providing expert guidance and support. As part of our team, you'll play a critical role in building relationships and driving business growth.ResponsibilitiesProvide exceptional customer service and support via phone, ensuring a positive...

Job SummaryThe Customer Support Liaison is a critical role at Teleperformance, where you will be the primary contact for customers using our client's website shopping channel. As a key representative of our brand, you will embody the values of professionalism, empathy, and excellence in every interaction.About the RoleYou will respond to customer requests,...

**RESPONSIBILITIES AND TASKS** - Coordinate the creation, control, distribution and support of all customer license requests to meet field operational requirements - Coordinate the receipt of evidence for license renewals and upgrades. - Ensure availability of licensing service meets field operational requirements. - Maintain databases for all licensed...

**The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause analyses, speedy resolution and customer satisfaction - Be a fast learner to execute new processes related to product launches, tactical campaigns, systems enhancements, process automation or channel...

**Responsibilities**: - Assist with the opening of client accounts, amend existing accounts, maintain client records, and liaise with appropriate departments. - Support and solve the clients with the technical and troubleshooting issues. Handle back-office queries. - Deal with complaints of a varying nature promptly and effectively. Liaise with all...

About the job Customer Support SpecialistLocation: VSQ@PJPreferably: Anyone who is passionate and excited to learnSalary: Up to RM3,200Interview date: ImmediateWorking hours: 5 days a weekVisa: MalaysiaRoleAs a customer support specialist, this role is the face of the company and the first line of support for thousands of its customers across the globe. The...

**Location**: - Symphony House, Ara Damansara, Petaling Jaya, Kuala Lumpur, Malaysia (just a 10-minute walk from LRT Ara Damansara Station) - FREE shuttle service from the LRT station to the office according to a set schedule **Job Scope**: - Provide timely and accurate responses to customers' general queries, complaints, and feedback - Assist customers...

The Night Fruits Dessert and Gift Shop Retail Assistant plays a key role in ensuring exceptional customer service and maintaining the smooth operation of our fruits dessert and gift shop. As a Night Fruits Dessert and Gift Shop Retail Assistant, you will assist customers in selecting and purchasing products, handle cash transactions, maintain inventory...

Job OverviewThis role involves delivering high-quality technical support and service to customers, ensuring their IT-related issues are resolved efficiently and effectively.Key ResponsibilitiesProvide technical support and service to customers, ensuring their issues are resolved efficiently and effectively.Troubleshoot complex technical problems, using...

Job Responsibilities - Use web app to fulfil ecommerce purchases - Support users and merchants Requirement - Proficient in computer softwares - Proficient in Microsoft Office - Proficient in Internet apps - Proficient in ecommerce - Have access to laptop - Have access to stable Internet at home - Fluent in English and Malay language - Have sales or customer...