Japanese Speaker Roles

IT Service Desk/ Helpdesk Japanese /Korean Speaker - At least JLPT N2. - Training is provided. - for Korean speaker at least TOPIK Level 5-6 **Salary**: RM4,500.00 - RM5,000.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning to relocate before starting...

**ASSOCIATE CUSTOMER SUPPORT** **(JAPANESE SPEAKER)** **Industry **Shared Services / BPO **Location **Cyberjaya **Working Hours **24/7 shift (Morning, Afternoon and Night Shift) **ROLES & RESPONSIBILITIES** - Handle phone calls with customer queries and provide resolution to end users - Escalate priority issues per Client specifications to the immediate...

**Gratitude Inc.** is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and...

**SUBJECT MATTER EXPERT** **(JAPANESE SPEAKER)** **Industry **Shared Services / BPO **Location **Cyberjaya **Working Hours **24/7 shift (Morning, Afternoon and Night Shift) **ROLES & RESPONSIBILITIES** - 100% Adherence to Business Rules, Standard processes and procedures - Stay updated with new updates, process changes and updates. - Conduct product...

**Position title : Client Support Officer (Japanese& English)** **Work location : Cyberjaya** **Basic Salary offered : Basic up to RM 4,800 + shift allowance + mobile allowance+ OT** **Working hours : 7am-7pm/7pm to 7am ( 12hours rotational shift), 2 days work & 2 days off day** **ORGANIZATIONAL BACKGROUND** Client Support Officer: Integrated Service...

**Position title : Client Support Officer (Japanese& English)** **Work location : Cyberjaya** **Basic Salary offered : Basic up to RM 4,800 + shift allowance** **Working hours : 7am-7pm/7pm to 7am ( 12hours rotational shift), 2 days work & 2 days off day** **ORGANIZATIONAL BACKGROUND** Client Support Officer: Integrated Service Operations position is...

**Experience: Minimum 3 years industry experience with minimum 1 year experience in role applied for** **Language proficiency required: Japanese, English** Roles and Responsibilities - Monitor and drive teams to ensure all KRAs are achieved. - Work along with peers and supervisors and Quality team to meet the KPIs. - To motivate, develop and mentor team...

**Experience: Minimum 3 years industry experience with minimum 1 year experience in role applied for** **Language proficiency required: Japanese, English** Roles and Responsibilities - Monitor and drive teams to ensure all KRAs are achieved. - Work along with peers and supervisors and Quality team to meet the KPIs. - To motivate, develop and mentor team...

**Roles and Responsibilities**: - Handle phone calls with customer queries and provide resolution to end users - Escalate priority issues per Client specifications to the immediate lead as applicable - Provide inputs on process changes and best practices. - Stay updated with new updates, process changes and updates. - Maintain Exemplary Attendance and...

Overview: Nscglobal provides network implementation and management solutions to a number of industry leaders, with a focus on enhancing operational simplicity and offering cost savings. “We offer quality build design, deployment, support and management of our client’s communications infrastructure, assisting them in becoming more agile and maintaining...

Supports complex account modules with higher revenue of the organization, acting as the pivotal team member on all customer crisis issues, this position is held accountable for all customer issues while simultaneously concentrating on process improvement and customer satisfaction. This position is charged with resolving customer issues with the independent...

*:* *DUTIES AND RESPONSIBILITIES:* - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

As a Travel Customer Service Representative, you will be the first point of contact for our Japanese-speaking customers, ensuring they receive top-notch service throughout their travel journey. This role is crucial in maintaining our reputation for outstanding customer service. **Responsibilities** - Provide **excellent customer service** to clients by...

**Position Summary**: Lead a team of Customer Service Associates to ensure that they meet targets and are coached effectively on areas of improvement **Roles and Responsibilities** - Monitor and drive teams to ensure all KRAs are achieved. - Work along with peers and supervisors and Quality team to meet the KPIs. - To motivate, develop and mentor team...

Vacancy: Native Japanese - Customer Service - Location: Cyber Jaya, Malaysia. - Salary Max: RM11,000 - RM11,500 - Process: Travel Account (Aviation) - Language: Japanese + English - Headcounts: 10 - Joining Date: ASAP or with Notice period. - Work hour : Normal Working hour. - Bachelor 's degree - Role & Responsibilities: - Take call and provide accurate...

Key Responsibilities: - Handle phone calls with customer queries and provide resolution to end users - Escalate priority issues per Client specifications to the immediate lead as applicable - Provide inputs on process changes and best practices. - Stay updated with new updates, process changes and updates. - Maintain Exemplary Attendance and Punctuality Any...

As an Airline Customer Service Representative, you will be the face of our airline, ensuring that our Japanese-speaking passengers have a seamless and enjoyable travel experience from start to finish. **Key Responsibilities** - Provide **exceptional customer service** to passengers, answering inquiries about flight schedules, fares, and other travel-related...

**Position title : Client Support Officer (Japanese& English)** **Work location : Cyberjaya** **Basic Salary offered : Basic up to RM 4,800 + shift allowance** **Working hours : 7am-7pm/7pm to 7am ( 12hours rotational shift), 2 days work & 2 days off day** **ORGANIZATIONAL BACKGROUND** Client Support Officer: Integrated Service Operations position is...

**Responsibilities** - Hands-on experience working with ticketing tools and SLA governed environment. - Escalate issues (when required) to the appropriate channel. - Record, track, and document customer interaction in ticketing system. - Help Support delivery teams by working closely in getting the support cases assigned to support engineers as per the...

Designation: Associate Customer Support Location: Cyberjaya, Malaysia Experience: NA Language proficiency required**:Japanese, English (B1/B2 level)** Position Summary: Handle live contacts of customers and provide appropriate solution to their queries. **Japanese Passport Holders are also eligible to apply.** Roles and Responsibilities - Handle phone...