Team Leader, Housekeeping

7 months ago


Bayan Lepas, Malaysia Amari Spice Penang Full time

**General**
- Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery.
- Ensures all opening and closing duties are implemented in accordance with established standards.
- Conducts daily shift briefings.
- Ensures that all team members under your supervision are well training and productively assigned daily job task.
- Ensures all team members are provided with consistent On-the-job training and other relevant trainings.
- Follows up on work and maintains logbook.
- Knows and strictly follows all established cleaning procedures.
- Prepares Room/Public Area crew work assignment sheet.
- Reports Monthly Chemical consumption, Monthly Guest Supplies and Amenities usage.
- Knows how to operate/use available Housekeeping machinery’s and chemicals according to established standards.
- Ensures all Front of House and Back of House areas are well maintained, clean and tidy at all times.
- Conducts Quality Room/Public Areas Inspections.
- Maintains proper par stock of inventory items.
- Reports all maintenance deficiencies immediately.
- Assist in other sections of Housekeeping department as and went required based on business needs.

**Qualifications**
- Min diploma in hospitality or equivalent.
- Practical experience as a departmental trainer in housekeeping.
- Must be proficient with reservations handling and process and familiar with Opera/Micros system.
- Excellent command of English language, knowledge of other languages is a plus.

**Send your CV to**:
**Positions are opened to all local and permanent residence of Malaysia only.**

**Salary**: RM2,800.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

**Education**:

- STM/STPM (preferred)

**Experience**:

- housekeeping: 2 years (preferred)



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