Customer Service Representative

At The Living Depot Puchong Sdn. Bhd. - Hardware Shop, we are seeking a highly skilled Customer Service Representative to join our team.Job DescriptionAssisting Customers: Provide exceptional customer service by responding to customer inquiries, resolving issues, and offering product recommendations.Stock Arrangement: Maintain a well-organized store...

**Responsibilities**: - Perform outbound call to customer (list provided) in order to retain customer. - Follow-up on complex cases to ensure customer satisfaction and remain as company's valued customers. - Listen, probe and question in order to clarify and understand customer needs. - Proactively promote company's products and services whenever...

Job description Customer Service Representative Samsung Authorized Service Center Sunway Pyramid Shopping Mall, Subang Jaya Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours,...

**Key Responsibilities** - Conduct 1:1 training, delivering results focused programs to members - Assist club in any necessary duties and action reports required for meetings - Representing a healthy lifestyle and advocate fitness in Malaysia - Ensuring safety requirements in the gym - Provide key consultation to guests on fitness related goals **Nice to...

Interact with consumers through the phone, live chats and social media platforms - Perform service recovery should there be unresolved issues via phone communication. - Provide guidance to prepaid and postpaid users on the App usage for their convenience. - Provide explanation on handphone requirements should users enquire further. - Perform adjustments for...

Company OverviewAt BrainHunters, we value flexibility, customer-centricity, and teamwork. Our ideal candidate is passionate about delivering exceptional service and taking ownership of customer interactions.

1. To handle phones calls and enquiries 2. Handle administrative work and basic booking keeping 3. Perform other responsibilities and task as assigned - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints....

Promoting products our company has to offer to existing and potential customers. - Performing product demos to customers. - Generate leads and turn up leads by Meeting Doctors at Hospitals / Clinics to promote and sell products our company has to offer. - Develop and identify new market opportunities. - Maintain existing and establish good relationships with...

Requirements At least SPM Must be able to read & write in Mandarin Call Centre / Customer Service background is an added advantage Fresh Graduates are Welcome! **Responsibilities**: Modify, change and / or cancel existing reservations Make outbound calls to hotel / guests to arrange special request Act as liaison between guest & hotel to resolve...

**About Docquity** We are building and growing the team at **Docquity Malaysia**. Docquity is Southeast Asia’s largest professional community of healthcare professionals. Our single-minded purpose is to build a trusted digital healthcare platform to elevate patient outcomes and, ultimately, build healthier lives. Docquity connects healthcare...

Job Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

Job Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

Coordinate with the sales team and operations department to facilitate order fulfillment and timely delivery. - Address customer complaints and resolve issues promptly to ensure a positive customer experience. - Assist in maintaining customer databases and records, ensuring accuracy and completeness. - Collaborate with the sales team to prepare reports and...

Role Overview:TPM PAINT (M) SDN BHD seeks an experienced Painting Products Representative to join our team. As a key member of our sales team, you will be responsible for handling sales of painting products to customers, focusing on delivering exceptional customer service and exceeding sales targets.Key qualifications include a minimum of 3 years' experience...

Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback. - Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. - Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as...

**JOB PURPOSE** To improve service level, attempt to build stronger relationship with the customers and provide higher customer satisfaction at all levels. **JOB DESCRIPTIONS** - To handle costing and billing for shipments - Prepare e-payments and/or yellow vouchers for payments to the shipping liners/co-loaders for D/O collection - Resolve customers’...

Handling incoming calls and enquiries from customers with demonstration of excellent customer service skills to meet and exceed customers’ expectations - Follow up and resolve customers complains and ensure close to satisfaction - Work closely with team members and leaders at all times to achieve quality results and productivity **Job Type**:...

**Benefits**: - Shift allowance - OT Claim - Hospitalization and SurgeryGroup term life - Medical claim - EPF - SOCSO **Requirements**: - Min. SPM/Diploma in any field - At least 1 year experience in call center - Can start immediately **Job scope**: - Supporting on telco matter in call center role. - As a critical front line position, responsible for...