IT Technical Support
4 months ago
SONICBOOM SOLUTIONS SDN BHD is a high growth Fintech company. Our business is mostly involved in Web/Mobile APP, Self/Open Payment & Self-Service Kiosk. We are located at technology Business district of Kuala Lumpur, Bangsar South, right next to LRT stations (LRT Kerinchi & KL Gateway)
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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Application Technical Support
4 months ago
Kuala Lumpur, Malaysia AIA IT Malaysia Full time**Position objective**: **Roles and Responsibilities**: - Define standard workflow and governance level 1 helpdesk according to IT policy; - Provide technical solutions to business users, make design and workflow to facilitate the needs. - Conduct data analysis and testing, draft testing plan. - Prepare FS and TS for change requirements; - Make change to...
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Technical Manager
4 months ago
Kuala Lumpur, Malaysia IT Consulting Company Full timeThe Technical Manager assists our infrastructure engineers and NOC in 2nd and 3rd level support to clients. - Be the 2nd and 3rd level support to infrastructure engineers and NOC. - Report to Head, NOC on any issue that could significantly impact service experience. **Requirements**: Minimum 8 years’ hands-on experience in supporting IT infrastructure for...
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Technical Support
4 months ago
Kuala Lumpur, Malaysia FirstWorks Group Sdn. Bhd. Full time**Job Description**: - To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly...
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Technical Support
4 months ago
Kuala Lumpur, Malaysia MUV SOLUTIONS SDN BHD Full time**Job Summary**: As a Technical Support personal, you are responsible to provide technical support on front-end peripherals such as computers, printers, projector, etc. within the stipulated Service Level Agreement (SLA). You are expected to assist on procurement processing, updating asset inventory and user access management. **Responsibilities**: -...
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Technical Support
4 months ago
Kuala Lumpur, Malaysia TC Management Services Corporation Sdn Bhd Full time**Responsibilities**: Diagnosing and resolving technical issues reported by customers or end-users. Providing customer support and assistance through various communication channels. Documenting and tracking reported issues, troubleshooting steps, and solutions. Acquiring in-depth product knowledge and staying updated on new features and...
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Technical Support
4 months ago
Kuala Lumpur, Malaysia MUV Solutions Sdn Bhd Full time**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...
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Technical Support
4 months ago
Kuala Lumpur, Malaysia MUV Solutions Sdn Bhd Full time**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...
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IT Technical Support
4 months ago
Kuala Lumpur, Malaysia Tan Chong Motor Holdings Berhad Full time**Job Summary**: As an IT Technical Support, you are responsible to provide technical support on computer hardware, and etc. within the stipulated Service Level Agreement (SLA). You are also responsible to provide support on Telephone System and mobile devices. **Responsibilities**: - Respond to and resolve request/issues assigned through the ticketing...
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Junior Technical Consultant
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia TeamLogic IT, Vancouver, WA Full timeAbout the RoleWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at TeamLogic IT in Vancouver, WA. As a key member of our technical team, you will play a critical role in maintaining the stability of our operations and developing innovative solutions for our clients.Key ResponsibilitiesDesign and implement end-to-end...
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Cae Technical Manager
2 weeks ago
Kuala Lumpur, Malaysia CAD-IT Consultants (Asia) Full time**About CAD-IT**: Established in Singapore in 1991, our vision is to be the preferred Industry 4.0 partner to our valued customers and a key global contributor to the successful use of innovation and technology. Our mission is to provide world-class Industry 4.0 solutions, thereby helping our customers and their supply chains achieve greater innovation,...
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Technical support
1 month ago
Kuala Lumpur, Malaysia Reading Full timeElectrical/Electronic Engineering (Engineering)Full time Workstation Support: Provide technical assistance for workstations, scanners, label printers, and other Windows-related systems. Connectivity Troubleshooting: Investigate and resolve connectivity issues to ensure seamless operation of systems. Device Configuration: Configure and troubleshoot line-side...
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It technical support
2 months ago
Kuala Lumpur, Kuala Lumpur, Malaysia Elite Asia Full timeTechnical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties (Apply now at ) ; Requirements: Assist developers with issues they encounter while performing their work Triage/diagnose issues users run into, and provide a solution Escalate issues up to the...
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Technical support
1 month ago
Kuala Lumpur, Kuala Lumpur, Malaysia Reading Full timeElectrical/Electronic Engineering (Engineering)Full time Workstation Support: Provide technical assistance for workstations, scanners, label printers, and other Windows-related systemsConnectivity Troubleshooting:Investigate and resolve connectivity issues to ensure seamless operation of systemsDevice Configuration:Configure and troubleshoot line-side...
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IT Technical Support
4 months ago
Kuala Lumpur, Malaysia VTA Corporation Sdn Bhd Full timeKey responsibilities - Provides onsite/on-line support to customers for assigned Project or incidents. - Delivers support and advice on Hardware and Software for Customer/Business Partner. - Able to handle multiple projects simultaneously and needs to be proactive. - Resolve technical problems; identify and diagnose problem escalation and solution tracking....
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IT Technical Support
3 months ago
Kuala Lumpur, Malaysia Velocity Solutions Inc Full time**JOB SUMMARY** Responsible for providing end user technical support. **DUTIES AND RESPONSIBILITIES** - Troubleshoot and resolve basic hardware and software issues. - Assist with password resets, account creations, and access management. - Document and track incidents, requests, and resolutions in a ticketing system. - Escalate complex issues to Escalation...
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Technical Support Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full timeJob SummaryWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Prometric Ireland Limited. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, resolving complex technical issues, and ensuring a high level of customer satisfaction.Key...
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IT Technical Support
4 months ago
Kuala Lumpur, Malaysia Tan Chong Group Full time**Job Summary**: **Responsibilities**: - Respond to and resolve requests/issues assigned through the ticketing system and ensure SLA is met. - Provide technical support on computers, IT peripherals, Telephone PABX, and mobile devices. - Manage and maintain computer asset inventory including hardware, software, and software licenses using ITAM solution. -...
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Technical Support Executive
4 months ago
Kuala Lumpur, Malaysia NEXUS FINTRADE LIMITED Full time**Position Objective**: The objective of the Technical Support Executive position at Nexus Fintrade Limited is to provide exemplary technical assistance and support to both our clients and internal teams, ensuring the seamless operation of our proprietary software and platforms. As a member of our dynamic team, your goal is to deliver prompt and proficient...
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Customer Service-technical Support Cantonese Speaker
4 months ago
Kuala Lumpur, Malaysia OPUS IT SERVICES SDN BHD Full time_Hybrid role - 2 weeks work from home, 2 weeks work from office_ - Answer inbound calls from Hong Kong and Macau users and record any issue to proceed with relevant action. - Provide technical support and assistance to end-users - Identify issue urgency and escalate to appropriate group. - Troubleshooting issue through remoting tools and verbal...
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Technical Support Specialist
3 months ago
Kuala Lumpur, Malaysia Kofax Full time**Job Purpose**: The Technical Support Engineer Specialist is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires...