Product Service Support

**Job Description Summary** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to do warranty case process, modifications, QC test products and escalate complaints across a number of communication channels. **Essential Responsibilities** - Respond promptly to customer inquiries. Acknowledge and...

HomePro is a retail business of home center for all home needs striving towards our goal of “One Shop For All Home”. We have wide range of home products which you can shop most of the products for your house including bathroom, hoe accessories, furniture, electrical appliances and renovation items. We also offer product installation services as well as...

**vivo Malaysia is hiring Customer Support (Live Chat) !** **Responsibilities**: - Handle customer inquiries through the official website's live chat channel. - Provide accurate and timely responses to customer questions and issues. - Resolve customer concerns and complaints effectively, ensuring high levels of customer satisfaction. - Document and track...

**Responsibilities**: - Coordinate and carry out on-site installation and setup of hardware/software. - Appropriately handling all customer hardware/software related issues including troubleshooting. - Act as the primary point-of-contact and provide after sales supports to customers per the details contained in the customer maintenance and support...

We are a local established company located in Puchong Selangor & involved in Trading and System Integration; offering Total Solution for Audio Visual & Lighting Systems. - **TECHNICAL SUPPORT** **Location: Puchong - Selangor** 5 Working Days A Week - 9.00 am to 6.00 pm EPF, SOCSO, EIS, Annual Leave. **Responsibilities**: To provide technical back-up...

2. Performing remote troubleshooting through diagnostic techniques and relevant questions. 3. Determining the best solution based on the issue and details provided by customers. 4. Walk the customer through the problem-solving process. 5. Identify and escalate unresolved issues to related parties or next level support. 6. Provide support to technical...

**Job Purpose** With sound knowledge of the Products and Entity context, the Product Business Partner (PBP) ensures the right product alignment with the Entities, helps articulate the benefit of AXA GO products, enables accelerates deployments and provides feedback to the Product teams. **Requirements**: (a) Relationship management - Ensures a close...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

media, and other platform allowed by the management. 2. Performing remote troubleshooting through diagnostic techniques and relevant questions. 3. Determining the best solution based on the issue and details provided by customers. 4. Walk the customer through the problem-solving process. 5. Identify and escalate unresolved issues to related parties or...

**Join Our Team as a Technical Support Executive!** Are you passionate about technology and ready to provide exceptional technical support to our clients? We're looking for a dedicated Technical Support Executive to join our growing team! **Responsibilities**: - Provide technical assistance and support to our clients, addressing their inquiries and...

To maintain and ensure system security - Perform IT preventative maintenance **Job Requirement** - Prior experience in tech support, desktop support, or a similar role. - Proficiency in Windows OS environments. - Good understanding of computer systems, mobile devices and other tech products. - Attention to detail and good problem-solving skills. - Practical...

**Job Scope** - To follow the operating procedures of Proppers Support and actively serve customers to ensure that the company can maintain a good relationship with customers. - Solve customer inquiries & complaints and provide service in professional way through various channels and provide the best solution. - Clearly understand customer needs and reflect...

**Overview**: - Provide technical assistance and support to end-users within an organization. - Ensure that computer systems, hardware, software, and related technologies are functioning effectively to meet the needs of the users. **Key Responsibilities**: - Performing remote troubleshooting through diagnostic techniques and relevant questions. -...

**Responsibilities**: - Conduct product demonstrations or presentations to showcase features and benefits, persuading prospects to make purchasing decisions. - Close sales deals and achieve sales targets set by management. - Build and maintain strong relationships with existing customers, understanding their needs and preferences. - Address customer...

Market and sell the products distributed by the company, - Work closely with the other members of the Sales Team to achieve overall Company Sales Targets. - Provide technical assistance & support to customers and colleagues - Update yourself on the knowledge of the products and carry out after-sales service, - Maintain and expand the existing customer...

Market and sell the products distributed by the company, - Work closely with the other members of the Sales Team to achieve overall Company Sales Targets. - Provide technical assistance & support to customers and colleagues - Update yourself on the knowledge of the products and carry out after-sales service, - Maintain and expand the existing customer...

**Role Overview**: As the GMP Factory Production Manager, you will play a pivotal role in overseeing all aspects of production within our GMP facility. You will be responsible for ensuring that manufacturing operations run smoothly, efficiently, and in compliance with regulatory standards. Your leadership will be instrumental in driving continuous...

**Responsibilities**: - Develop and execute sales strategies for Google Cloud products and services - Identify and qualify new sales leads - Develop and maintain relationships with key accounts - Negotiate and close sales contracts - Manage and grow existing customer accounts - Forecast sales and develop sales pipelines - Work closely with the marketing and...

**Responsibilities**: - Develop and execute sales strategies for Google Cloud products and services - Identify and qualify new sales leads - Develop and maintain relationships with key accounts - Negotiate and close sales contracts - Manage and grow existing customer accounts - Forecast sales and develop sales pipelines - Work closely with the marketing and...