Social Media Chat Support
2 weeks ago
**Job Title: - Social Media Chat Support (Japanese Speaker) Local**
Work Type: - Permanent Role
Location: KL Sentral
**Basic Salary**:
- With Experience: RM7100 (Basic) + RM1000 (Complexity Allowance)
- Fresh Graduates: RM6900 + RM1000 (Complexity Allowance)
**Responsibilities**:
- Identifies, investigates, and resolves users' problems with their Social Media Account
- Fields support chat platform, from users with inquiries regarding their Social Media account, and similar concerns.
**Requirements**:
- Proficiency in Japanese Language (Read/Speak/Write).
- Good command over verbal & written English language
- Prior work experience in a LPO/Regulatory work, Social Media platforms is a plus
- Awareness of current affairs and events in the respective markets/countries
**Qualifications**:
- Bachelor's degree with no experience (acceptable)
- Diploma with min 1 year of call center experience (acceptable)
- SPM with min 3 years of call center experience (acceptable)
**Salary**: RM7,100.00 - RM8,000.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- KL Sentral: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Have JLPT N1 or N2 Cert?
- If you are selected able to join on 12th July 2023 Intake?
**Education**:
- Bachelor's (required)
**Experience**:
- Customer support: 1 year (required)
**Language**:
- Japanese (required)
Expected Start Date: 07/12/2023
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