Social Media Chat Support

2 weeks ago


Brickfields, Malaysia eTeam Workforce Full time

**Job Title: - Social Media Chat Support (Japanese Speaker) Local**

Work Type: - Permanent Role

Location: KL Sentral

**Basic Salary**:

- With Experience: RM7100 (Basic) + RM1000 (Complexity Allowance)
- Fresh Graduates: RM6900 + RM1000 (Complexity Allowance)

**Responsibilities**:

- Identifies, investigates, and resolves users' problems with their Social Media Account
- Fields support chat platform, from users with inquiries regarding their Social Media account, and similar concerns.

**Requirements**:

- Proficiency in Japanese Language (Read/Speak/Write).
- Good command over verbal & written English language
- Prior work experience in a LPO/Regulatory work, Social Media platforms is a plus
- Awareness of current affairs and events in the respective markets/countries

**Qualifications**:

- Bachelor's degree with no experience (acceptable)
- Diploma with min 1 year of call center experience (acceptable)
- SPM with min 3 years of call center experience (acceptable)

**Salary**: RM7,100.00 - RM8,000.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- KL Sentral: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Have JLPT N1 or N2 Cert?
- If you are selected able to join on 12th July 2023 Intake?

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 1 year (required)

**Language**:

- Japanese (required)

Expected Start Date: 07/12/2023



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