Customer Service Representative

7 days ago


Johor Bahru, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

**Job Highlights**:

- Location: Medini, Iskandar Puteri, Johor Bahru
- Opportunity with an international BPO company
- Rotational shift schedule
- **Free **shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square

**Job Descriptions**:

- Provide accurate and timely responses to general queries, ensuring customer satisfaction by resolving issues effectively.
- Collaborate within a team to meet key performance indicators (KPIs) and service level agreements (SLAs).

**Requirements**:

- Minimum educational requirement: SPM and above
- **Fresh graduates are welcomed** to apply
- Strong command of English and Bahasa Melayu in both verbal and written communication skills

Pay: Up to RM2,800.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- What is your expected salary?
- Are you able to work on rotational shift?
- Can you start immediately?

**Education**:

- STM/STPM (preferred)



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