Customer Support Handling

Job Summary:Manage customer service inquiries raised through the TWS website JIRA service desk plugin.Respond promptly to customer tickets, ensuring resolution and customer satisfaction.Monitor and respond to customer inquiries on social media platforms, including Instagram, Facebook, and Tik Tok.Engage with customers on TWS social forums to address their...

Job Summary:Manage customer service inquiries raised through the TWS website JIRA service desk plugin.Respond promptly to customer tickets, ensuring resolution and customer satisfaction.Monitor and respond to customer inquiries on social media platforms, including Instagram, Facebook, and Tik Tok.Engage with customers on TWS social forums to address their...

Job Summary: Manage customer service inquiries raised through the TWS website JIRA service desk plugin. Respond promptly to customer tickets, ensuring resolution and customer satisfaction. Monitor and respond to customer inquiries on social media platforms, including Instagram, Facebook, and TikTok. Engage with customers on TWS social forums to address their...

Assist incoming customers throughout the registration process, account opening, checking promotions eligibility, documentation related to account inquiry and complaints related to account. - Understand customers’ support needs to provide solutions and enlightenment that are most suitable to them while adhere to company policy. Follow-up diligently and...

Assist incoming customers throughout the registration process, account opening, checking promotions eligibility, documentation related to account inquiry and complaints related to account. Understand customers' support needs to provide solutions and enlightenment that are most suitable to them while adhere to company policy. Followup diligently and deliver a...

**Role**: Customer Support cum Onboarding Specialist **Responsibilities**: - Troubleshoot technical issues and collaborate with the tech team for solutions. - Conduct training sessions on POS system usage. - Assist with data migration onto Menumiz platform. - Keep updated on system enhancements and relay to customers. - Collect and communicate customer...

**Looking for SPM leaver who keen to work for Customer Service in Bangsar South** **欢迎应届SPM毕业生、找半年短期工的求职者**。**负责Taiwan市场。** Client Company: USA MNC nutrition company Location: Bangsar South (Reachable by LRT) Working hour: No night shift **Job Scope：** 2. Able to execute an effective manpower arrangement to...

Responsibilities: Perform customer verifications Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization Ensure all inquiries are answered in a professional...

Provide 2nd level support, handle problems and incidents, detail troubleshooting and manage change requests till closure. Understand and enforce processes and procedures Manage customer satisfaction through commitment to timeline, quality and accuracy, and constantly working on continuous improvements to all processes. Provide consultation, guidance,...

**About Our Client** The company is involved in broadcast media, entertainment, and publishing industries; providing technical consulting services, project and systems management and technical support. **Responsibilities**: - Perform customer verifications - Provide a friendly and professional welcome to customers, presenting a positive impression of...

Our client: IT solutions Provider, MNC with presence in over 116 countries Location: Bangsar South - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or Adstreamers andescalate to the...

Receptionist cum Administration Support - Intern **Job responsibilities**: - Performs daily receptionist duties such as greeting customers/ guest and answering telephones. - Maintains and keep the display cabinet, awards, seating area, meeting room and display table are clean and tidy at all times. - Greets and seating guest and serve drink as requested. -...

Provide 2nd level support, handle problems and incidents, detail troubleshooting and manage change requests till closure. - Understand and enforce processes and procedures - Manage customer satisfaction through commitment to timeline, quality and accuracy, and constantly working on continuous improvements to all processes. - Provide consultation, guidance,...

Our client: IT solutions Provider, MNC with presence in over 116 countries Location: Bangsar South - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or Adstreamers andescalate to the...

Our client: IT solutions Provider, MNC with presence in over 116 countries Location: Bangsar South Salary : Up to MYR 8K + shift allowanceResponsibilities: - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform...

Our client: IT solutions Provider, MNC with presence in over 116 countries Location: Bangsar South Salary : Up to MYR 8K + shift allowanceResponsibilities: - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform...

WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly."_It's our people that make Astro Malaysia's leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences -...

Knowledge of computer system, printer and network equipment. - Monitor and maintain performance of computer systems and networks. - Knowledge of Microsoft Windows Active Directory environment. - Provide technical support and troubleshooting of hardware, software and network problems to the End User Computing (EUC). - Ability to communicate with end users and...

Knowledge of computer system, printer and network equipment. - Monitor and maintain performance of computer systems and networks. - Knowledge of Microsoft Windows Active Directory environment. - Provide technical support and troubleshooting of hardware, software and network problems to the End User Computing (EUC). - Ability to communicate with end users and...

Experience in QA, Trouble shooting, Customer support, etcLEVEL - TECHNICAL SUPPORT - Job DescriptionResponsible for Customer Service, Trouble Shooting, Technical Support, Customer CareDepartment Customer Care Location MalaysiaReporting to Customer Support ManagerResponsibilities for L1 Tech Support: Ability to keep Customer at the forefront of all requests...