![Agensi Pekerjaan HCR Malaysia Sdn. Bhd.](https://media.trabajo.org/img/noimg.jpg)
Strategic Operations Lead
3 days ago
This individual must possess strong drive and initiative, as they are expected to function autonomously with limited oversight in order to achieve desired results. They should have a demonstrated track record of adapting to uncertain circumstances, finding solutions, handling multiple tasks, and bringing forth innovative and creative ideas. They are skilled in analyzing situations and thinking critically, while also being collaborative and capable of working effectively within a team in a fast-paced and constantly evolving setting. Furthermore, they have experience working in high-pressure situations.
**Requirement**:
- Lean Six Sigma certified (preferred: Black belt; minimum: Green belt), data-driven and process improvement oriented.
- A min of 8 years hands-on experience and in-depth knowledge of managing operations and/or customer service in an eCommerce or digital platform company is preferred.
**Responsibilities**:
The main responsibility of this position is to supervise and handle all operational and customer service functions, with the goal of maximizing efficiency and effectiveness in running the business. The primary objective is to enhance the average revenue generated from each customer.
**Job Types**: Full-time, Permanent
**Salary**: RM12,000.00 - RM16,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Kelana Jaya: Reliably commute or planning to relocate before starting work (required)
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