Commercial Excellence Executive
2 months ago
**The Position**:
The Commercial Excellence (CE) Executive is responsible for the collection and maintenance of quality customer data and it's related platforms such as Veeva, Ceesa, etc.
Related to this, the CE Executive will also support the implementation of Business Analytics & Insights, Forecasting Excellence, Pricing and supporting OPU in preparation for Business Planning and Reviews.
**Duties and Responsibilities**:
- Maintain quality of Customer Data in Veeva - perform periodic data maintenance and ensure veracity of new uploads
- Timely and accurate update of Sell Out data to support Engage Analytics
- Maintain and ensure accuracy of all Sales Performance Reports, ranging from Sales vs Target to SFE KPIs, as required by Business Segments
- Timely and accurate Ceesa report
- Support Commercial Excellence Lead in driving Business Analytics, Forecasting, Pricing and any other ad hoc CE related topics
- Support on customer engagement channel integration, CLM, digital content creation and customer portals, provide guidance on building content based on unique customer preference and needs
- To assist Sales and Training department in administrative matters.
**Job Complexity**
- Data: various external (distributor sales data, CEESA)
- Technologies for commercial excellence
- Cross functional team(e.g. Sales, Marketing, Technical IT, Sales training, HR) collaboration and alignment
**Requirements**:
- Bachelor’s degree in business, Marketing, Economics, or related fields.
- Preferably having min 2-3 years of experience in commercial excellence, sales, marketing, or other commercial roles
- Preferably having experience in driving CRM adoption and other sales tools
**Required Skills**:
- Proficiency in business intelligence tools (e.g Power BI, Tableau) and CRM systems (e.g Salesforce)
- Proficiency in Microsoft Tools (e.g Excel, Power point)
- Data Driven Decision-Making (Leveraging tools and analytics to understand trends, performance, and customer behaviour)
- Digital and Technology awareness (familiarity with automation tools to streamline processes)
- Project Management
- Customer Centric Mindset
**Note to Recruitment Agencies**:
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