Manager, Regional Taskforce

3 weeks ago

Kuala Lumpur, Malaysia Hong Leong Bank Full time

If you are looking to excel and make a difference, take a closer look at us

Location: Phnom Penh, Cambodia

Job Responsibilities:
Regional Taskforce
- Initiating and implementing the strategic business programs including Asset Management, Investment Banking, Wealth Management by leveraging on networking client name and the products availability across Hong Leong Financial Group.
- Leading the development and execution of strategic client plans (together with the Hong Leong Bank SG, MY, HK, VN) and manage and drive the implementation of client plans.
- Continuously doing research and analyses on the clients’ business context, operations and financial performance.
- Managing Client Relationship across relevant geographies (when applicable) by ensuring that individuals are clear on their contribution and expected outcomes.
- Leveraging, engaging and collaborating with the Bank’s internal network to ensure that the entire Bank’s relevant expertise is brought to bear in every client interaction.
- Regularly communicating client strategic opportunities to HLBSG, MY VN, HK
- Boosting, reviewing and monitoring of the business upliftment beyond BAU

Niche Market Client Coverage
- Overseeing the execution of client activities in line with developed strategic client plans in the defined niche markets
- Onboarding niche market clients with continuous increase of product holdings and cross sellings
- Developing and aligning detailed client marketing plans (with inputs from relevant business units) and drive the client’s pricing and profitability
- Coordinating relevant programmes for each client (including entertainment and economic/sector road shows)
- Developing in-depth knowledge of the client’s strategy and business
- Ensuring the administration and analysis of the Client Service Surveys in the niche market
- Supporting the Global and / or business unit heads in the overall management and coordination of the client relationship and client/niche market strategy.
- Maintaining detailed and current understanding of external markets (at country, sector and client level) to ensure that new opportunities for the bank are capitalized and threats are quickly identified.
- Driving and owning annual budgets together with product houses and monitor actual performance against budget, drive product cross-sell and client profitability.

Requirement:
Education/Qualification
- Relevant Degree or Master holder preferred
- English and Chinese proficiency

Experience
- Minimum total experience of 8 - 10 years in a Banking Industry
- Minimum of 5 years of relevant experience.
- Minimum of 3 years experience in the client service environment.
- An additional 3 years within the product environment is considered an advantage
- Experience in a managing large teams/units and in delivery high standard quality of service
- Strong business planning skills, but with proven ability to execute and build business cases
- Good communication and negotiation skill
- Excellent stakeholder management skills and experience of working with 3rd party platform and data

Special Skills
- Focused attention and efforts on understanding customers (or customer segments) and proactively addressing different customer/client needs
- Self-confidence with good articulation skills to be able to communicate with foreigners
- Understanding of the Cash Management, Account Services, Clearing and Payments functions, Treasury Operations and Trade Finance
- Proactive in identifying business opportunities or barriers to business performance and addressing them
- Understanding the line-of-sight between strategy and organizational implementation.
- Ability to identify patterns or connections between situations that are not obviously related, and to identify key or underlying issues in complex situations.
- Ability to forge relationships with assigned clients by delivering solutions suited to their strategy.
- Financial acumen.
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
- We seek to strike a balance between diversity, inclusion and merit to achieve our _
- mission of infusing diversity in thinking and skillsets into our organisation._
- are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. _
- Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations

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