Revenue & Collection Coordinator
5 days ago
**Job Details**:
**Role: Revenue & Collection Coordinator**
**Role Type**: Initial 3 months and Extendable Contract through Optimum Infosolutions - KL, Malaysia
**Job Location: First Avenue, Petaling Jaya, Selangor**
- **Revenue & Collection Coordinator **_
**About the team**:
- Build reliable, trusty, and long-term relations with assigned customers
- Negotiate & motivate customers to carry out their loan’s obligations
- Provide an up to date information to customers about their current debt and channels of repayment
- Follow up with customers who did not fulfill their promises to pay
- Establish repayment schedules based on customer's financial situations
- Fulfil the KPI’s established by Collection managers
- Provide high-quality customer service for delinquent clients based on best practices
**About the Assignment**:
**Skills and knowledge**:
- Problem-solving and argumentation ability
- Excellent communication skills
- Negotiation skills to persuade customers to repay the debt
- Proven experience as a Collection Specialist or similar role
- Customer-oriented and has good customer service skills
- Able to work under stress.
- Good interpersonal skills
- Honest, pro-active, customer-oriented and detail-focused
- Meticulous and timeliness in meeting deadlines
- Team player
**Essential Experience / Criteria**:
- Experienced in related field (Financing, Servicing)
- Enthusiasm towards learning
- Fresher/ Fresh Graduates are welcomed
- Able to perform critical problem solving & perform excellent communication skill
- Able to communicate in fluent in Bahasa & English, Chinese speaking will be an advantages on the role
Desirable Experience / Criteria:
- Experienced in related field will be an advantages on the role
- Additional Language : Able to communicate in Chinese will be an advantages on the role
**Job Type**: Contract
Contract length: 6 months
**Salary**: RM1,670.18 - RM4,392.42 per month
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