Manager, IT Service Management

The Duty Manager is responsible for the overall management and operation during their shift. This role involves overseeing staff, ensuring high levels of customer service, managing operational issues, and ensuring compliance with company policies and procedures. **Key Responsibilities**: - **Operations Management**: - Supervise daily operations to ensure...

**Qualifications** Education: A relevant degree (Bachelor’s or Master’s) in Computer Science, Business, Information Technology, Engineering, or related fields with a minimum of 10 years’ experience in IT Operations. Certifications: ITIL, PMP, ISO, COBIT, CMMI, etc. **Mandatory skills** Designing ITSM frameworks, transitioning services, and...

**Job responsibilities** - Propose sales strategy for dealer sales expansion and network coverage and work closely with dealers in achieving sales target. - To visit dealers from time to time to get on-ground market information and understand issues facing by the dealers. - Dealer development policy, enforce SOP in dealer management and propose competitive...

**Job responsibilities** - Propose sales strategy for dealer sales expansion and network coverage and work closely with dealers in achieving sales target. - To visit dealers from time to time to get on-ground market information and understand issues facing by the dealers. - Dealer development policy, enforce SOP in dealer management and propose competitive...

Duties: - Work with Head of Engagement to set performance targets for the team monitor call quality through call audits and provide coaching to contact centre staff - Perform capacity planning to meet call demands - Identify training needs and provide training to the team to ensure that the team is equipped with up to date knowledge and skills to deliver...

-Job Highlights - South East Asia’s Leading Payment Gateway Provider Medical, Dental and Optical Benefits Free Daily Breakfast and Fresh Fruits -Job Description **Get to know the role and the day-to-day activities**: - Manages corporate accounts to ensure clients' needs are met efficiently and professionally. - In charges of retention of corporate...

Role and Responsibilities - Customer Relationship and Stakeholder Management: Maintaining positive relationships with business by Initiating important partnerships with internal and external stakeholders. - Service Management: Monitoring and managing IT Operations functions to ensure optimal service. They are also responsible for maintaining high...

**1st Job Responsibilities**: Assist Head of Group Risk Management/ Group Integrity Officer to facilitate the implementation of the risk management initiatives and Anti-Bribery and Anti-Corruption ("ABAC") Policy across the Warisan TC Holdings Berhad group of companies ("Group"). **Responsibilities**: - Execute the assigned Risk Management initiatives...

**1st Job Responsibilities**: Assist Head of Group Risk Management/ Group Integrity Officer to facilitate the implementation of the risk management initiatives and Anti-Bribery and Anti-Corruption ("ABAC") Policy across the Warisan TC Holdings Berhad group of companies ("Group"). **Responsibilities**: - Execute the assigned Risk Management initiatives...

**Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?** **Do you want an open, supportive, and caring working environment?** **Do you view your development needs seriously as we do?** **If YES, then take your career to the #NextLevel with BASF !** **Objectives of the Position** -...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

**Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey.** - In our Product Family Cloud-Native Computing you will take over the role as Regional Service Delivery Manager for the region APAC and will be part of the Cloud-Native...

Job description Group Security & Resilience Manager/Senior Manager, Third-Party Risk Reporting line Director/Head, Third-Party Risk Oversight Location Based in Kuala Lumpur. Requirement to travel in Group locations is low (10%) Purpose of Senior Manager role: Working with Group functions: Group Technology, Group Finance (particularly Procurement),...

**Qualifications** **and Experience (mandatory)** - At least 3 years of proven Project Management experience in the field of IT Infrastructure - Good understanding of IT Infrastructure topics - Hands-on infrastructure project delivery experience - Strong interest for IT and willing to work on complex & challenging projects - University degree or post...

**_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...

The job you will do: - Manage all aspects of a project including planning, monitoring and controlling scope, resources, costs and project activities, risk management and mitigation and reporting to the project steering committee - Lead, motivate and build a strong and cohesive project team and mentor and develop the project team members to fulfil their...

job Description: Description of the project: Support for I AM-Customer Product On boarding & Operations (Auth0) Services: Pursuant to the dispositions of this Agreement, Consultant shall provide Customer with the following: Service Provider shall provide the following: - Design, Implementation and Troubleshooting of IAM Policies (international Projects); -...

About DKSH DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology. Delivering life-saving drugs to hospitals, bringing high-quality...

Responsibilities: - Manages the delivery of large, complex projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. - Drives profitability and continued success by managing service quality and cost and leading delivery. - Work closely with client project teams to provide expertise (functional, technical, industry,...

The Technical Manager assists our infrastructure engineers and NOC in 2nd and 3rd level support to clients. - Be the 2nd and 3rd level support to infrastructure engineers and NOC. - Report to Head, NOC on any issue that could significantly impact service experience. **Requirements**: Minimum 8 years’ hands-on experience in supporting IT infrastructure for...