Regional IT Manager(Programming and Infra)

5 months ago


Johor Bahru, Malaysia MINDe Group Full time

**Responsibilities**:

- Specific responsibilities of the Regional Manager for IT Systems include, but are not limited to, the following:

- Ensuring the smooth running of the IT operations in the field, including user support, IT systems, domain services, communications, and connectivity;
- Monitoring upgrades and security backups of hardware and software systems;
- Managing crisis situations, which may involve complex technical hardware or software problems;
- Providing guidance and support to field office IT staff as they perform troubleshooting and maintenance tasks on the servers, PCs, and other devices;
- Network configuration assessments, and implementing Hardware/software upgrades and improvements;
- Planning and executing technology projects and system implementations in the field in an organized and effective manner. Establishing project scopes, goals, timelines, resources, and deliverables that support business goals and tracking projects progress;
- Assisting field office IT staff in planning and managing new office build outs, and office moves;
- Mentoring and training IT staff in the field;
- Planning and developing IT budgets for field offices, obtaining competitive prices from suppliers, to ensure cost effectiveness;
- Working with field office IT staff on maintaining up-to-date documentation of IT infrastructure and equipment in each field office;
- Recommending information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements;
- Developing, and implementing new IT procedures in the field and reviewing and enhancing existing procedures;

**Qualifications**:

- Degree, majoring in the area of Information Systems, Computer Science, Network Communications or Engineering or its equivalent.
- Minimum 10 years experience in IT Support operations including at least 5 years experience in managing an IT enterprise-wide infrastructure.

**Salary**: RM8,000.00 - RM10,000.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus
- Yearly bonus



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