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E-commerce Customer Service

2 months ago

Bangsar South, Malaysia KAALI HR SDN. BHD. Full time

**Responsibilities**:

- To meet Key Performance Indicators (KPI)
- To record case details in Customer Relationship Management (CRM)

**Job Requirements**:

- Preferably Executive specializing in Customer Service or equivalent
- Preferably at least 1 year of related working experience in a Contact Centre
- Both **fresh graduates and experienced applicants are welcome** (we can discuss the entry-level based on your previous experience)
- Good communication skills in English and Malay, both spoken and written. Mandarin is an added advantage
- Business writing skill is mandatory
- Good typing skill
- Willing to work on (24/7) shift, 5 days weekly

**Intake on 5 Feb 2024 / 4 March 2024**

**Job Types**: Full-time, Permanent

**Salary**: RM2,300.00 - RM2,700.00 per month

**Benefits**:

- Health insurance
- Maternity leave

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Language**:

- engl (preferred)

Ability to Commute:

- Bangsar South (required)

Ability to Relocate:

- Bangsar South: Relocate before starting work (required)

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