日本語 Customer Service Consultant

2 months ago


Bangsar South, Malaysia KAALI HR SDN. BHD. Full time

**Job Overview**
Customer service position for a renowned e-commerce platform. Handling enquiries for platform buyers/sellers depending on allocation.

**Working Condition (hours, location, etc)**
- Work Location - Avenue 5, The Horizon 2, Bangsar South, Kuala Lumpur, Malaysia (Location is near LRT public transport)
- Shift timings - Operations hours between 9am till 11pm (rotation in between this timeline 9 hours with 1 hour break)
- Working Days - 5 working days a week with 2 days off (rotational between Monday-Sunday)

**Compensation / Welfare**
- Salary & benefits - total package is RM 8000 - RM8525
- AL provided
- EPF/SOCSO provided

**Responsibility / Duties**
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Maintains customer records by updating account information.
- Exemplary communication skills and customer-oriented approach
- Ability to present, persuade and communicate effectively
- Excellent knowledge of computer

**Requirements / Skills**
- Educational Qualification - minimum Diploma
- Proficient in Japanese language
- Accept any nationality with at least JLPT N2 certification (Can consider JLPT N3 with minimum 3 years of working experience in Japan)
- Max Notice Period - 2-3 months (Can do buyout)

**Preferred Personality**
- Communicative and ready to learn
- Interested in trying out different work and life culture in a foreign country outside your own country
- Able to mingle in multi-racial environment with people all over the world

**Job Types**: Full-time, Permanent

**Salary**: RM8,525.00 - RM9,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bangsar South: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Language**:

- Japanese (required)



  • Bangsar South, Malaysia KAALI HR SDN. BHD. Full time

    **Job Overview** Customer service position for a renowned e-commerce platform. Handling enquiries for platform buyers/sellers depending on allocation. **Working Condition (hours, location, etc)** - Work Location - Avenue 5, The Horizon 2, Bangsar South, Kuala Lumpur, Malaysia (Location is near LRT public transport) - Shift timings - Operations hours between...


  • Bangsar South, Malaysia KAALI HR SDN. BHD. Full time

    **Job Overview** Customer service position for a renowned e-commerce platform. Handling enquiries for platform buyers/sellers depending on allocation. **Working Condition (hours, location, etc)** - Work Location - Avenue 5, The Horizon 2, Bangsar South, Kuala Lumpur, Malaysia (Location is near LRT public transport) - Shift timings - Operations hours between...


  • Bangsar South, Malaysia KAALI HR SDN. BHD. Full time

    **Job Overview** Customer service position for a renowned e-commerce platform. Handling enquiries for platform buyers/sellers depending on allocation. **Working Condition (hours, location, etc)** - Work Location - Avenue 5, The Horizon 2, Bangsar South, Kuala Lumpur, Malaysia (Location is near LRT public transport) - Shift timings - Operations hours between...


  • Bangsar, Malaysia WELLBE MALAYSIA SDN BHD Full time

    **職責:** - 主要職責是作為翻譯陪同我們的日本成員到醫院進行醫生諮詢。 - 為日本會員提供醫療支持,包括處理醫院的事務 手續、保險理賠等 - 提供交警報告支持,為客戶車禍或汽車故障案件提供翻譯。 - 處理日語和英語的文件和資料輸入電腦系統。 -...


  • Bangsar, Malaysia WELLBE MALAYSIA SDN BHD Full time

    **職責:** - 主要職責是作為翻譯陪同我們的日本成員到醫院進行醫生諮詢。 - 為日本會員提供醫療支持,包括處理醫院的事務 手續、保險理賠等 - 提供交警報告支持,為客戶車禍或汽車故障案件提供翻譯。 - 處理日語和英語的文件和資料輸入電腦系統。 -...

  • Executive, Treasury

    4 days ago


    Bangsar South, Malaysia AEON Credit Service (M) Berhad Full time

    執行日常銀行存款餘額調節表及存款總帳調節表。 - 準備日常現金流,確保銀行營運平穩運行 - 確保資訊的準確性和政策/程序/法規的合規性。 - 確保及時完成月末帳戶結帳並為指定銀行執行日記帳過帳。 - 確保能夠回應相關審計事項和內部審計詢問。 - 管理並與 ITG 和 BU...


  • Bangsar South, Malaysia AEON Credit Service (M) Berhad Full time

    **職位說明 :** - 及時、準確並遵守SOP處理所有應付帳款相關活動。 - 處理與應付帳款事宜相關的查詢。 - 調查與應付帳款事宜有關的任何問題。 - 在 SLA 範圍內處理每日發票。 - 根據預算付款計劃執行每週付款支付。 - 每月進行供應商對帳。 -...


  • Bangsar South, Malaysia AEON Credit Service (M) Berhad Full time

    工作亮點: - 靠近輕軌/地鐵站 - 特別尋找有才華的候選人 - 盡快開始 工作職責: - 在周轉時間內處理客戶的請求、詢問和投訴時提供高水準的客戶服務體驗。 - 有效、及時地提供首次呼叫解決方案。 - 以有效率、有禮貌和專業的方式處理客戶的詢問。 -...


  • Bangsar South, Malaysia AEON Credit Service (M) Berhad Full time

    工作亮點: - 靠近輕軌/地鐵站 - 特別尋找有才華的候選人 - 盡快開始 工作職責: - 在周轉時間內處理客戶的請求、詢問和投訴時提供高水準的客戶服務體驗。 - 有效、及時地提供首次呼叫解決方案。 - 以有效率、有禮貌和專業的方式處理客戶的詢問。 -...


  • Bangsar South, Malaysia AEON Credit Service (M) Berhad Full time

    **職責:** - 監控商家銷售業績 - 識別和開發新帳戶。 - 在組織和商家之間建立和建立良好的關係,以創造忠誠的商業夥伴。 - 處理商家/客戶投訴並向管理層回饋以改善營運。 - 收集市場信息,例如競爭對手活動和客戶行為。 - 對商戶進行培訓。 -...


  • Bangsar South, Malaysia S BUSINESS CONSULTING Full time

    職稱: 客戶服務主管 工作時間:上午 11 點至晚上 8 點 平日:每週輪調5個工作天(含週末) 工作地點:孟沙南 公司背景:馬來西亞新建客戶服務中心,總人數約15人 薪資範圍:RM3000 - RM4000 職位描述: - 及時提供良好的客戶服務。 -...

  • Assistant Manager

    1 month ago


    Bangsar South, Malaysia AEON Credit Service (M) Berhad Full time

    **職位描述:** - 直接向聯絡中心部(CCD)科長報告聯絡中心的整體運作。 - 每月和每年審查營運績效並提供新的行動/計劃。 - 確保營運符合內部政策和準則以及國家銀行的要求。 - 確保員工滿足個人 KRA 要求並為部門的整體 KRA 做出貢獻。 - 根據...


  • Bangsar South, Malaysia AEON Credit Service (M) Berhad Full time

    **職位描述** - 協助制定策略、KPI 和關鍵行動計劃。 - 協助預算、預測和規劃過程。 - 透過定性和定量分析,協助分析政策、預算和實際執行之間的差距。 - 協助開發企業資料管理和分析功能,支援策略規劃和決策。 -...


  • Bangsar South, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full time

    **Responsibilities** - Duties include accurately processing customer service requests, resolving service issue and sales requests, profiling customers to identify their needs and new sales. - Provide customers with excellent service, including greeting customer, smiling, using their name and building a rapport with customers that generate customer loyalty. -...


  • Bangsar, Malaysia Sapelo Management Sdn Bhd Full time

    **About Us**: At Sapelo, we are committed to providing exceptional service and support to our valued customers. We offer pet medicine and nutriotional supplements. As a customer-centric organization, we are dedicated to ensuring that our customers receive the best experience when interacting with our brand. As a Customer Service Consultant, you will play a...


  • Bangsar South, Malaysia LiveExpress Sdn Bhd Full time

    工作大纲 Job scope: 负责运营日常工作 Responsible for daily operation tasks 协调第三方服务团队 Work closely with third-party service provider 辅助各部门运作 Working across departments to ensure the smooth flow of business operations 完成领导委派的其他相关工作 Other duties as assigned by the team...


  • Bangsar South, Malaysia Agensi Pekerjaan 3S Talent Search Sdn Bhd Full time

    **About Our Client** The company is involved in broadcast media, entertainment, and publishing industries; providing technical consulting services, project and systems management and technical support. **Responsibilities**: - Perform customer verifications - Provide a friendly and professional welcome to customers, presenting a positive impression of...


  • Bangsar South, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time

    Attend/answer inbound calls from customers, identify problems with the product, and assist the customer in solving the problems by providing the right solution. - Good communication skills in English and Bahasa. - Mandarin/Tamil speaker is an advantage. - Open to SPM leavers, fresh grads, or even experienced customer service...


  • Bangsar South, Malaysia Agensi Pekerjaan Alpha Alliance Sdn Bhd Full time

    Phone operator - Telemarketing - call follow-up on existing and/or new patient database - Tele-consultation - Social Media, etc. - Manage patient complaints - Salesforce CRM System - Patient registration - Appointment scheduling - Appointment management - Demand / Supply evaluation - Change/reschedule appointments whenever necessary - Appointment reminder &...

  • Beauty Consultant

    2 months ago


    Bangsar, Malaysia KLINIK DR CHONG SDN BHD Full time

    Main Roles:Perform beauty therapist and facial treatments Assisting doctors in performing procedures & to communicate effectively with patients. Manage patient's clinic appointment, according to doctor's schedule and convenience of patient Build strong rapport with customers by understanding their needs and going beyond their expectations Follow up with...