Customer Service/ Sales

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Responsibility** - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Ensure sales documents including Quotation, Delivery Order and Invoice processed in timely manner and coordinate with engineers on customer orders and status. - Ensure timely updates of customer databases and...

**Working hours**:8:30 AM - 5:30 PM **Working Days**:Monday - Friday **Location**:30-G Jalan PJU 5/20B The Strand, Kota Damansara, 47810 Petaling Jaya, Selangor - Develops sales strategies: Setting sales goals and developing sales strategies. - Continuously updating our Customer Relationship Management (CRM) database. - Reviewing sales performance: Will be...

**Salary**: RM2,500- RM2,800 + Commission (Contract) **Working hours**:8:30 AM - 5:30 PM **Working Days**:Monday - Friday **Location**:30-G Jalan PJU 5/20B The Strand, Kota Damansara, 47810 Petaling Jaya, Selangor - Develops sales strategies: Setting sales goals and developing sales strategies. - Continuously updating our Customer Relationship Management...

We are looking for a self-motivated and ambitious sales representative to market our products. **Responsibilities**: **What will you need to do** - Aggressively market ACSON’s brand products to the identified group of business partners - Work closely with business partners to gain their trust and confidence to use ACSON’s products in all their HVAC...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Join our team as a Customer Service Executive focused on driving repeat sales and ensuring exceptional customer satisfaction. In this role, you'll be instrumental in nurturing existing customer relationships, identifying opportunities for upselling, and providing top-notch service that keeps clients coming back for more. Responsibilities: Initiate proactive...

Maintain a positive, empathetic, and professional attitude toward customers at all times. 1) Acknowledging and resolving customer complaints, providing feedback on the efficiency of the customer service process. You are also required to send condolence stand to the funeral if needed. 2) Perform front desk, attending customer inquiry, prepare quotation,...

Maintain a positive, empathetic, and professional attitude toward customers at all times. 1) Acknowledging and resolving customer complaints, providing feedback on the efficiency of the customer service process. You are also required to send condolence stand to the funeral if needed. 2) Perform front desk, attending customer inquiry, prepare quotation,...

Responsibility Build sustainable relationships and trust with customer accounts through open and interactive communication. Ensure sales documents including Quotation, Delivery Order and Invoice processed in timely manner and coordinate with engineers on customer orders and status. Ensure timely updates of customer databases and files/correspondences are...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Identify and address customer needs, with a goal of total satisfaction - Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers - Meet customer-service department sales targets, generating leads when opportunities arise - Follow company guidelines and procedures for...

**Duties & Responsibilities** 1. Developing and sustaining solid relationship with service providers to bring the best customer experiences. 2. Manage all escalations from service providers. 3. Provide support and guidance to service providers ensuring business continuity. 4. Monitor and provide improvement on turn-around time of repair works. 5. Work...

JOB SCOPE 1. Deal and manage sales with customers via WhatsApp and social media. 2. Follow up customers for after-sales service. 3. Prepare daily sales report & update customer data. 4. Perform operation work such as postage management, order packaging, stock calculation & data entry. REQUIREMENTS - Minimum SPM. - Experience in field of sales is a Bonus -...

JOB SCOPE 1. Deal and manage sales with customers via WhatsApp and social media. 2. Follow up customers for after-sales service. 3. Prepare daily sales report & update customer data. 4. Perform operation work such as postage management, order packaging, stock calculation & data entry. REQUIREMENTS - Minimum SPM. - Experience in field of sales is a Bonus -...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**JOBS DUTIES ARE TO** - **Providing Information**: They provide accurate information about products, services, policies, and procedures to customers. - **Resolving Issues**: Handling and resolving customer complaints, issues, or concerns effectively and in a timely manner to ensure customer satisfaction and retention. - **Processing Orders**: Assisting...

Responsiblities - Assist customers with product information, pricing, availability, and delivery options, guiding them through the purchasing process and recommending appropriate solutions to meet their needs. - Maintain customer records, account information, and sales activity data in CRM software or database systems, ensuring accuracy and completeness of...

Responsiblities - Assist customers with product information, pricing, availability, and delivery options, guiding them through the purchasing process and recommending appropriate solutions to meet their needs. - Maintain customer records, account information, and sales activity data in CRM software or database systems, ensuring accuracy and completeness of...