ポジション名:customer Support

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...

**DUTIES & RESPONSIBILITIES** - Responsible for providing customer support and services. - Serves as first point of contact for customer and inquiries for after sales activities. - Schedules and coordinates travel for Service Engineer to support customers. - Manage warranty record and claims during warranty period. - Handle customer complaints and work with...

Provide great customer experience via an engaged, personal, courteous, welcoming, caring, professional, and enthusiastic fashion to all customers. - Be a true brand ambassador by living the brand values in each customer interaction. - Demonstrate cultural awareness and sensitivity when interacting with customers and colleagues from all over the world. -...

**Key Responsibilities**: - Monitor preparation of draft K1 documentation and explanation to consignee or shipper. - Respond to Customer’s enquiry based on feedback from Customs Agent on a timely manner. - Provide administration support between Customer and Gateway team. - Ensure duty collections on shipment prior Customs Clearance. - Prepare, follow-up,...

**Customer Support (Junior/ Entry level)** **Great career development with international fulfillment company** **Responsible**: - Proactively follow up with customers to confirm order upon deliver. - Provide exceptional customer service by addressing seller inquiries and concerns. - Ensure the shipment process is successfully delivered to customer. -...

**Job Summary**: As a Customer Service Executive, you will be playing a crucial role in ensuring the smooth and efficient operation of our customer service department. **Responsibilities**: 1. Customer Management - Respond swiftly and professionally to any questions, issues, and complaints from customers. - Provide product information and guidance to...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

Support service parts inventory management. - Maintain balanced inventory consistent with service requirement and targets. - Support inventory forecasting and ordering - Ensure timely parts stock-up for new models via recommendation from technical team. - Update and maintain spare parts pricing. - Process orders from parts distributors. - Support technical...

Able to handle basic accounting & Microsoft office - Able to train and support computerised accounting system - Own transport and willing to travel - Good communication skills - Fresh graduates are encouraged to apply

**Requirements**: - Minimum Diploma or higher. - Fluent in English & Bahasa Malaysia - Preferably with outspoken personality. - Presentable outlook and personality. - With Customer Service experience is added advantage - Computer Literate**Responsibilities**: - Liaise with customers by telephone or in person to provide information about products or...

**Responsibilities**: - Professionally handle high volume of inquiries from clients and customers - You will be accountable for meeting individual (KPIs) and team goals - Understand and deliver business strategies and improve customer services through the execution of self-service - Continuously identify work process improvements and be able to materialize...

**Job Scope**: - ** Order Processing**: Assist customers managing returns or exchanges, ensuring accuracy and efficiency throughout the process. - ** Feedback Management**: Gather and analyze customer feedback to identify trends, preferences, and areas for improvement, sharing insights with relevant teams to enhance products and services. - ** Relationship...

**Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...

A Customer Support Translator who is proficient in Mandarin or Cantonese typically has a crucial role in bridging the language gap between the company and its Mandarin or Cantonese-speaking customers. - Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per training, policies, and procedures. - Follows all policies and procedures...

The Night Fruits Dessert and Gift Shop Retail Assistant plays a key role in ensuring exceptional customer service and maintaining the smooth operation of our fruits dessert and gift shop. As a Night Fruits Dessert and Gift Shop Retail Assistant, you will assist customers in selecting and purchasing products, handle cash transactions, maintain inventory...

Nature of Business: IT service and solution provider Location: Sime UEP Industrial Park Subang, Subang Jaya (Must have own transport) Position: Customer Support in IT Salary Range: RM2100-RM2500 (Salary starting based on qualification) Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm) **Kemasukkan segera/ 1 bulan notis...

For registration please WhatsApp 014-630 8901 **Position**: - Lazada Customer Service **Location**: - Bangsar South **Working day**: - 5 Days a week **Salary**: - RM3000 **Job Brief**: - **The Operation teams cover the end-to-end operational process, from when the buyer searches for a product listed on the platform to when the buyer receives the...

To provide first level and second level support for all incidents and requests tickets submitted by the IT end-users - Performing remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue reported by the customer. - Guide through the problem-solving process encompassing desktop-related...

**The company** Our client is a growing multinational integrated supply chain solutions company. The company has managed large and complex supply chains across multiple industries. The company provides integrated supply chain and network solutions. Reporting to the Sales Support Lead/Manager in Singapore, the Sales Support Executive will support sales and...

Job Responsibilities - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...