Customer Relation Officer

**NEW HIRE FOR PROTEGE PROGRAM - CUSTOMER RELATION OFFICER** - **Bachelor Degree in any related field**: - **Must be fresh graduates**: - **This program is a contract for 12 months** **Benefits**: - Working hours: (Mon-Fri) 08:00am - 05:00pm - Allowance: RM2,000 monthly (fixed) - Annual leaves: 14 days - Sick leaves: 14 days - EPF, SOCSO & EIS **Job...

**Job description**: - Identify inquiries/issues/complaints raise by customers. - Log all incoming transaction in ticketing system for documentation / escalation / report - Escalate the requests /issues/complaints to appropriate division / department - Provide feedback once solution / outcome receives to customer - Comply with the KPI set by Quality...

Assist in preparing and updating project administration documents; timelines, meeting notes, external customers, and any related documents - Provide administrative support as needed and ensuring project deadlines are met - Prepare daily report to superior. **Job Requirements** - Fast computer typing skills (MS Office, in particular) - Basic knowledge of...

Recommend and select products for customers based on their individual needs - Describe products and explain their benefits and uses to potential customers - Establish and maintain healthy, long-term relationship with customer to generate repeat business and referrals. - Discover customers’ needs and offer solutions to them through the company’s services...

**Responsibilities**: - Meet and greet customers - Assigning customers to available executives - Attending to telephone calls & inquiries - Monitor selected activities e.g test drive and demo car movement - Updating database - Preparation of reports and related documents - Assist in CSI and CRM activities - Assist in administrative duties **Job...

**Responsibilities**: **Handling Enquiries & Feedback** - Handle incoming calls and customer service inquiries for both walk in and call-in clients. - Responding promptly to client inquiries and assessing customer needs to achieve satisfaction. **Web Support and Mobile Apps Support** - Monitor website performance and ensure the websites are always running...

Ensure all walk - in customer are greeted and assisted pleasantly with their enquiries. - Attend and provide amicable solution in resolving customers’ enquiries and complaint. - Monitor that phone calls are answered within three rings. - Provide information on current sales/ service promotion or products. - Monitor and prepare weekly and monthly report to...

Customer Service Officer Location: Uptown 2, Damansara Utama Working Hours: 9am - 6pm Working Days: 5 days in a week Salary Range: RM 3000 - RM 4000 **Responsibilities** 1. Attend customers' enquiries on products and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction. 2. To provide technical...

Are you driven, results-oriented and a team player? With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail and restaurant businesses the technology and services they need to succeed. At StoreHub, we’re building a dream team whereby all of your colleagues are extraordinary at what they do...

Schedule appointment for service department and Handling customers, regular follow-ups of the customers. - Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. - Ensure the customer database is updated in a timely manner and always protected through constant monitoring. - To complete CSI monthly...

Identify inquiries/issues/complaints raise by customers. - Log all incoming transaction in ticketing system for documentation / escalation / report - Escalate the requests /issues/complaints to appropriate division / department - Provide feedback once solution / outcome receives to customer - Comply with the KPI set by Quality Assurances team - Adhere to...

Identify inquiries/issues/complaints raise by customers. - Log all incoming transaction in ticketing system for documentation / escalation / report - Escalate the requests /issues/complaints to appropriate division / department - Provide feedback once solution / outcome receives to customer - Comply with the KPI set by Quality Assurances team - Adhere to...

Handling daily stockbroking operations functions such as processing account opening forms, client settlement, perform profile checking, corporate actions, etc - Responsible for inquiries for customers and dealer's representatives - Cross check and verify data entered for accuracy and completeness. - Perform UAT testing of different products and...

**ADMIN EXECUTIVE (MANDARIN SPEAKING) - DAMANSARA, KL** **SALARY RM3000 - RM4000** **JOB RESPONSIBILITIES** - Responsible for overall general office administrative duties including data entry, filing, reception duties and information channeling - Responsible to provide administrative & office support activities to facilitate smooth operation of the...

**Job description** **Purpose of the role**: **Account Receivable Billing and Receipting**: - Ensuring quality in terms of accuracy and completeness on billing and receipting transactions processed. - Ensuring billing and receipting transactions are processed within agreed timelines in accordance with SLAs. - Oversee month end OTC process to ensure timely...

**Position: Customer Service and Invoicing Officer.**: - **Salary: RM 2500-3000.**: - **Location: Sunway Damansara,PJU3,Petaling Jaya.** **About the hiring company** This is a trading and distribution company, specializing in the supply of medical devices/instrument and consumables to medical healthcare clinics and hospitals through out Malaysia. Right...

Handling employee complaints, managing grievance procedures and facilitating counseling in conjunction with other stakeholders. Investigating and resolving complex or critical employee relations issues in a timely and effective manner. **Job Requirements** - Fast computer typing skills (MS Office, in particular) - Basic knowledge of labor laws - Excellent...

Position Overview: Roles and Responsibilities: Data Entry: Accurately enter and update data in our databases, ensuring information is current and correctly logged. Document Management: Maintain and organize office files, records, and other important documents. Scheduling: Assist in scheduling appointments, meetings, and events, and coordinate logistics as...

**Requirements**: - Possess strong analytical skills, interpersonal skills, and a positive working attitude. - Great communication and presentation skills, as well as fluency in both English and Bahasa Malaysia. - Support strong teamwork, good communication, and a happy work environment. - Able to work from Monday to Saturday, **9:00 am until 6:00 pm.**: -...

**Requirements**: - Possess strong analytical skills, interpersonal skills, and a positive working attitude. - Great communication and presentation skills, as well as fluency in both English and Bahasa Malaysia. - Support strong teamwork, good communication, and a happy work environment. - Able to work from Monday to Saturday, **9:00 am until 6:00 pm.**: -...