Food & Beverage Sales Manager

6 months ago


Shah Alam, Malaysia Hilton Full time

Food & Beverage Sales Manager

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Food & Beverage Sales Manager is responsible for proactively soliciting and managing restaurant sales-related opportunities. He / she actively up-sells each business opportunity to maximize revenue opportunities through in-house as well as hot zone sales efforts and achieves personal and team related revenue goals. This role is responsible for driving customer loyalty by delivering service excellence throughout each customer experience, providing service to customers in order to grow the business.

**What will I be doing?**

As the Food & Beverage Sales Manager, you will be responsible for performing the following tasks to the highest standards:

- Work collaboratively with the Sales & Marketing department to generate opportunities for new business.
- Build and strengthen relationships with existing and new customers to enable future bookings, including in-house promotions, sales calls, entertainment and an active involvement in restaurant service during peak hours.
- Develop relationships within the community to strengthen and expand customer base for restaurants' sales opportunities.
- Manage and develop relationships with key internal and external stakeholders.
- Drive in-house capture ratio by working closely with the Marketing Communications department to establish promotions.
- Actively be around in the hotel public areas to engage with guests and generate additional business.
- Develop, plan and execute all Food & Beverage promotions with the Operations and Commercial departments for both internal and external communications related promotions.
- Be an ambassador for the Dining Club Program, communicate and support the Sales team by driving sales and obtaining feedback on the program.
- Explore opportunities for hosting social events such as birthday parties, secretary parties and networking events in order to maximize revenue.
- Work with the Marketing Communication department on restaurant related promotional activities for hot zones near the hotel.
- Partner with Sales and Marketing Account Managers to visit potential accounts and drive restaurant business.
- Attend social functions in order to meet new business opportunities.
- Use negotiating skills and creative selling abilities to create additional restaurant business.
- Execute and support the operational aspects of business booked.
- Understand and create awareness of promotional activities of competition.
- Understand the overall market competitors' strengths and weaknesses, economic trends, supply and demand, etc. and know how to sell against them.
- Close the best opportunities for the property based on market conditions and property needs.
- Monitor same day selling procedures to maximize restaurant revenue.
- Gain understanding of the property's primary target customer and service expectations, serving customers by understanding their business, business issues and concerns.
- Act as the guest service role model for the restaurants, set a good example of excellent customer service and create a positive atmosphere for guest relations.
- Execute exemplary customer service to drive customer satisfaction and loyalty by assisting customers and ensuring their satisfaction before and during their visit.
- Service customers in order to grow restaurant business.
- Meet with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- During peak hours, help to execute service delivery in outlets to ensure excellent service from point of entry to departure.
- Set a positive example for guest relations.
- Interact with guests to obtain feedback on product quality and service levels.
- Provide services that are above and beyond for customer satisfaction and retention.
- Serve customers by understanding their needs and recommending appropriate features and services that best meet their needs and exceed their expectations.
- Work with the Hostess team to control and monitor restaurant reservation system and maintain restaurant database.
- Carry out other restaurant sales related responsibilities.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Managemen



  • Setia Alam, Malaysia Marriott International, Inc Full time

    **Job Number** 24161217 **Job Category** Food and Beverage & Culinary **Location** Courtyard Setia Alam, No 6 Jalan Setia Dagang AH U13/AH, Setia Alam, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage operations,...


  • Shah Alam, Malaysia AccorHotel Full time

    **Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

  • Production Operator

    6 months ago


    Shah Alam, Malaysia Deliprompt food and beverage supply sdn bhd Full time

    Food and beverage packaging technologists assess appropiate packaging for various food products. They manage matters in relation to packaging while ensuring customer specifications and company targets. They develop packaging projects as required. Manufacture of Powdered Beverages 15 employees Deliprompt Food & Beverage Supply Sdn Bhd has charted a...


  • Shah Alam, Malaysia DANAU PERMAI RESORT BERHAD Full time

    Taking customer orders and serving food and beverages - Communicate order details to kitchen staff - Performing basic cleaning tasks as and when needed or directed by supervisor Kota Permai is the perfect getaway for golf and recreational pleasures. Our country club is the talk of the town offering arguably, the best golfing experience in Malaysia. You will...


  • Shah Alam, Malaysia Hilton Full time

    Food & Beverage Hostess With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...


  • Shah Alam, Malaysia WINNER FOOD INDUSTRIES SDN BHD Full time

    Food and beverage packaging technologists assess appropiate packaging for various food products. They manage matters in relation to packaging while ensuring customer specifications and company targets. They develop packaging projects as required. manufacturing, packaging and distribution of noodles, rice, vercimelli and other food product Bachelor's or...

  • Quality Control

    6 months ago


    Shah Alam, Malaysia Deliprompt food and beverage supply sdn bhd Full time

    Food safety inspectors carry out inspections in food processing environments from a food safety standpoint. They are part of official control bodies who check and control food products and processes to ensure compliance with regulations and laws governing safety and health. They must know all the product must meet the halal requirements and procedure. They...


  • Shah Alam, Malaysia AKED SELASIH CORPORATION SDN BHD Full time

    Job Responsibilities - Plan, execute, and monitor projects from start to finish, ensuring adherence to deadlines, budget, and quality standards. - Oversea and manage the coordination of multiple projects, ensuring effective collaboration and task management among project coordinators. - Work closely with teams to define project goals and deliverables and...


  • Shah Alam, Malaysia Agensi Pekerjaan Ingenious Sdn Bhd Full time

    **Job Description Summary**_ - Supports pre-sales and post sales customer service functions by assisting customers, company sales and service representatives with questions on equipment returns, repairs, replacements, sales orders and delivery schedules. - May serve as the customer contact on technical and service related questions. - Audits incoming and...

  • Outlet Manager

    6 months ago


    Shah Alam, Malaysia Rongsheng Food Sdn Bhd Full time

    We are looking for a dynamic and experienced Restaurant Manager to oversee the operations of our fast food outlet. The Restaurant Manager will be responsible for managing all aspects of the outlet, including but not limited to customer service, team management, inventory control, and financial performance. Current location: Subang Jaya, Setapak, Kepong,...

  • Key Account Executive

    6 months ago


    Shah Alam, Malaysia FANTASTIC FOOD FACTORY SDN BHD Full time

    **NEWAGE SDN BHD is looking to hire a KEY ACCOUNT EXECUTIVE.** Newage is a well - established Healthcare and Nutrition company with a long standing history in Malaysia dealing primarily in imported brands of products. We market and distribute these brands through various channels of distribution that include key retail chains like Guardian, Watsons, AEON...


  • Shah Alam, Malaysia KuchingJobs Full time

    We are a company active in the importation and distribution of food and nutraceutical ingredients used in the meat and fish procession, bakery, dairy product, flour milling, beverage, sauces, confectionery industry and Nutrition Supplement. **Working Days & Hours** - Working Hours: From 8.30am to 5.45pm - Work Days: Monday to Friday only **Benefits &...

  • Waiter/waitress

    6 months ago


    Shah Alam, Malaysia Rongsheng Food Sdn Bhd Full time

    Location: Shah Alam area, PJ area, Kuala Lumpur and Kepong **Responsibility** - Assist in creating a warm and welcoming environment for our guests - Ensure that guests are seated and provided with menus promptly - Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all...


  • Shah Alam, Malaysia EDARAN OTOMOBIL NASIONAL BERHAD Full time

    Achieves sales objectives by planning, conducting & reviewing campaigns and initiatives within budgets agreeable to the Principal & Management. - Plan monthly sales volume forecast. - Responsible for monthly or quarterly sales and campaigns i.e. proposal and memo approval. - Manage budget utilization for each project - Plan and review activities to increase...


  • Shah Alam, Malaysia ROTOL FOOD-CHAIN (M) SDN BHD Full time

    1. Responsible for high standard of service of F&B in the restaurant; plans, control and co-ordinate activities of all associate in the restaurant. 2. Prepare monthly training plans and training reports with the manager. 3. Maintain a good working atmosphere and teamwork within his department and throughout the hotel. 4. Responsible for hygiene, cleanliness...


  • Shah Alam, Malaysia ZUS Coffee Full time

    **Responsibilities**: - Participate in New Product Development, starting from A to Z (ideation to launch) - Create and enhance drinks menu that fill a niche in the competitive F&B market - Responsible to develop new beverage based on market trend, sales data, operation effectiveness and customer demography - Conduct idea generation sessions to initiate the...


  • Shah Alam, Malaysia EDARAN OTOMOBIL NASIONAL BERHAD Full time

    Achieve sales and service objectives by planning, conducting & reviewing campaigns and initiatives within budgets agreeable to the Principal & Management. - Plan monthly sales volume forecast. - Responsible for monthly or quarterly sales and service campaigns i.e. proposal and memo approval. - Manage budget utilization for each project - Plan and review...


  • Shah Alam, Malaysia Talent Houz Consulting & Services Full time

    **Position Title : Export Sales Manager** **Industry: Food Manufacturing** **Location: Shah Alam** **Salary Range: Up to RM13000** **Duties and Responsibilities**: - Discuss, maintain, and nurture professional relationships with clients, distributors, and customers across Europe, Oceania, and Asia regions. - Keep distributors updated on new company...


  • Setia Alam, Malaysia Marriott International, Inc Full time

    **Job Number** 23140129 **Job Category** Food and Beverage & Culinary **Location** Courtyard Setia Alam, No 6 Jalan Setia Dagang AH U13/AH, Setia Alam, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete closing duties, including storing all reusable goods, breaking down...

  • Operations Manager

    6 months ago


    Shah Alam, Malaysia Agensi Pekerjaan Carriera Talent Resources Sdn Bhd Full time

    **Company Overview** The company started as a roadside dessert stall in Penang in the year 1936 and has now grown to own more than 20 retail outlets all over Malaysia. **Responsibilities**: - Develop and maintain F&B outlet business continuity strategies, policies, and guidelines - Monitor and establish a financial budget and plans - Develop outlet...