Aml Team Lead, Csd

6 months ago


Malaysia CIMB Group Full time

Strategy and Planning
- Executes project definition & team KPI and translating business requirements into technical specifications, KPI & SOP.
- Review and prepare yearly KPI for team member
- Undertake any other duties assigned by Management from time to time.

Business Performance and Management
- To monitor and review the overall Operations process flow and turnaround time to ensure smooth operations in supporting the overall Team performance.
- To monitor and track daily outreach end-to-end activities & performances.
- Develop reports *(as and when required) to support performance analysis and conduct periodic review of key operational process with a view to improve TAT & processes.
- Conduct team breifings & attend meetings *(as and when required).
- Maintain QC and QA error rate within function tolerance level for self & overall Team.

People Management
- Ensure to maintain adequate resource capacity for a smooth and effective operations.
- Supervising, guiding & coaching team members for continuous improvement.
- Effective leave management between self & team members to ensure that there is adequate resource capacity to support operations efficiently.

Regulatory Compliance
- Ensuring that tasks are in compliance with policies, procedures, guidelines & regulations issued internally and by regulatory bodies.



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