Operation Associate
6 months ago
Job Title**:Operation Associate**
Location: Subang Jaya, Selangor
**Key Responsibilities**:
This role requires to manage escalations from sales channels and vendors, liaising with internal support teams for solutions and sharing daily reports on TV/Device fulfillments progress to all stake holders
**Qualifications**:
- Minimum Diploma or Degree with at least 1 year experience in service line
- Prior experience in telecommunications operations, network management, or customer support is preferred.
- Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
- Excellent communication and interpersonal skills with the ability to collaborate effectively across teams.
- Detail-oriented mindset with a focus on accuracy and quality in all tasks and activities.
- Computer Literacy in Basic Excel, PowerPoint for reporting purposes.
**Job Type**: Contract
Contract length: 12 months
Pay: RM2,100.00 - RM2,500.00 per month
**Benefits**:
- Opportunities for promotion
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
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