Client Management, Consultant
4 days ago
**At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.**
**So if you believe in inspiring a better future, read on.**
**WE ARE LOOKING FOR.....**Manage existing clients with the objective of creating value for them
CLIENT MANAGEMENT
CORPORATE SOLUTIONS DIVISION
OVERALL BUSINESS
- Responsible for the management of relationships with assigned clients
- Building and maintaining professional relationships and actively engage with clients and intermediaries to achieve overall CS sales and profitability targets
- Provide consultative recommendation through analysis of C&U reports and propose measures to clients to better manage cost.
- Collaborate proactively and transparently with internal stakeholders (Operations, Customer Experience, Training, etc) to achieve the best customer experience.
- Responsible for opening VS accounts for Direct Clients
- Responsible to increase client's product holding with AIA through cross-selling/upselling
EXECUTION PROCESS
- Seamless implementation - enrolment, briefing, helpdesk, policy issuance, setup
- Annual calendar of activities
- Account review - client insight, data analytics
- Corporate Vitality engagement discussion with HR - Direct clients
- Voluntary Solutions launches and activities - Direct clients
PEOPLE DEVELOPMENT
- Ensure AIA's Operating Principles are clearly understood and practice
- Recognize own development needs and support further learning and development
- Leverage fully on internal relationship and networks to help overcome obstacles and get work accomplished
**Job Requirements**:
- Relevant working experience in commercial, client-facing role
- Possess strong presentation, planning, organization and analytical skills
- Ability to handle customer complaints and/or requests with a sense of urgency and have the ability to be impartial and objective.
- Strong team player, adaptable and versatile in working style
- Independent, energetic, passionate, proactive, performance driven
-
Client Management, Consultant
5 days ago
Kuala Lumpur, Malaysia AIA Full timeAt AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And as part of our...
-
Client Management, Consultant
7 months ago
Kuala Lumpur, Malaysia AIA Full timeAt AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And as part of our...
-
Managing Consultant, Advisors Client Services
4 months ago
Kuala Lumpur, Malaysia Mastercard, Inc. Full timeManaging Consultant, Advisors Client Services, Strategy & Transformation **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial...
-
Managing Consultant, Advisors Client Services
4 months ago
Kuala Lumpur, Malaysia Mastercard, Inc. Full timeManaging Consultant, Advisors Client Services, Marketing **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions,...
-
Associate Managing Consultant, Advisors Client
22 hours ago
Kuala Lumpur, Malaysia Mastercard Full timeOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Associate Managing Consultant, Advisors Client
22 hours ago
Kuala Lumpur, Malaysia Mastercard Full timeOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Managing Consultant, Advisors Client Services
7 months ago
Kuala Lumpur, Malaysia Mastercard Full timeOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Managing Consultant, Advisors Client Services
7 months ago
Kuala Lumpur, Malaysia Mastercard Full timeOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Client Management, Consultant
7 months ago
Kuala Lumpur, Malaysia AIA Full timeAt AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And as part of our...
-
Hcm Client Engagement Manager
6 days ago
Kuala Lumpur, Malaysia Rizing Sdn Bhd Full timeDescription Acts as the single point of contact, facilitating the day to day activities in support of Managed Services clients. Interacts with the Director and Consultants in Managed Services, offshore and PS Consultants, Sales Team, Solution Center Team, Project Managers, and Finance to best position Rizing to support the client's business initiatives....
-
Client Solution Specialist
22 hours ago
Kuala Lumpur, Malaysia EPS Consultant Sdn Bhd Full time**Position: Client Solution Specialist** **Tenure: 1 Year contract ( Renewable Basis)** **Salary: RM 4500 to RM 5500** **Working Location: Kuala Lumpur** **Responsibilities**: - Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies. - Drive product adoption and educate clients and agencies in...
-
Client Solutions Manager, Malaysia
2 weeks ago
Kuala Lumpur, Malaysia Meta Full timeThe Client Solutions Manager is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. They have a passion for advertising and believe the future of marketing is identity-based, data-driven and grounded in measurable business results. With proven understanding of both online and traditional media, this role is...
-
Client Solutions Manager, Malaysia
2 weeks ago
Kuala Lumpur, Malaysia Meta Full timeThe Client Solutions Manager is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. They have a passion for advertising and believe the future of marketing is identity-based, data-driven and grounded in measurable business results. With proven understanding of both online and traditional media, this role is...
-
Consultant (Management Consulting)
7 months ago
Kuala Lumpur, Malaysia Renoir Group Full timeRenoir Consulting is a global management consultancy that shapes change leaders to define the future. For over 25 years and with engagements in more than 50 countries, we work with the world’s leading companies to transform their businesses and deliver real results. Our vast experience across varied industries and business functions gives us an unrivalled...
-
Consultant (Management Consulting)
7 months ago
Kuala Lumpur, Malaysia Renoir Consulting Full timeRenoir Consulting is a global management consultancy that shapes change leaders to define the future. For over 25 years and with engagements in more than 50 countries, we work with the world’s leading companies to transform their businesses and deliver real results. Our vast experience across varied industries and business functions gives us an unrivalled...
-
Managing Consultant
7 months ago
Kuala Lumpur, Malaysia ArcBlue Singapore Pte Ltd Full time**Why ArcBlue?** **ArcBlue is Asia Pacific’s leading procurement and supply-chain consultancy**, and we are passionate about delivering client results. We work on impactful, meaningful programmes across the Asia region with some of the most influential companies in the world. As a part of the award-winning Bain and Company, we often do this side-by-side...
-
Client Solution Specialist
22 hours ago
Kuala Lumpur, Malaysia EPS Consultant Sdn Bhd Full time**Position: Client Solution Specialist ( Vietnamese)** **Tenure: 1 Year contract ( Renewable Basis)** **Salary: RM 4500 to RM 5000** **Working Location: Kuala Lumpur** **Responsibilities**: - Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies. - Drive product adoption and educate clients...
-
Manager- Strategy Consulting
7 months ago
Kuala Lumpur, Malaysia Novasyte Full timeAs a Manager at IQVIA, you will be responsible for leading teams in the development & delivery of consulting projects. You will also be part of the regional consulting group and will have the opportunity to support larger & more complex projects in the Southeast Asia region. - Participate or lead teams in the design, development and delivery of consulting...
-
Enterprise Client Success Manager
7 months ago
Kuala Lumpur, Malaysia Intellect Full time**The Role** As an **Enterprise Client Success Manager**, you will be an integral part of our **Client Success team** and responsible for the delivery of our mental health benefits platform to our key strategic and large client accounts. This is a high-touch role that requires complex project coordination and delivery, with a focus on delivering exceptional...
-
Managing Consultant, Advisors
3 days ago
Kuala Lumpur, Malaysia MasterCard Full time**Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential....