Inbound Call Centre Executive

4 days ago


Kuala Lumpur, Malaysia Intelek Talent Solutions Sdn Bhd Full time

**Position**:Inbound Call Centre Executive

**Industry**: Insurance

**Location**: Tun Razak Exchange, Kuala Lumpur (**Nearby MRT TRX station**)

**Employment Type**:12-Months Contract (**renewable/conversion to Permanent based on performance**)

**Working Days/ Hours**: Monday to Friday / 8.30 am to 6.00 pm

**Salary**: Up to RM 3,200 (**based on education level and call centre experiences**)

**Other Benefits**:

- Training Provided
- Medical Benefits
- Language Allowance: RM 300 (**Only for fluent Mandarin speaker**)
- OT Paid for extra hours of work required
- Performance KPI Incentive: Between 10%-20% from the monthly basic (paid on a quarterly basis)
- EPF & SOCSO Contribution
- Annual Leave
- Answer inbound calls to support customers' inquiries in regard to Singapore's products & services.
- No sales are required.

**Requirements**:

- Diploma/Degree in any field.
- Minimum 2 years of working experience in an inbound contact center.
- Excellent communication and writing skills in English and Bahasa Malaysia.
- Scored a minimum B for English and Math's in SPM.
- **Do not have any credit issues with the banks/ financial institutions.**:

- Fully vaccinated for Covid-19, preferably with booster.
- Able to start work immediately or within short notice.

**Tag: nfh/plp/09022024**

Contract length: 12 months

**Salary**: RM2,500.00 - RM3,200.00 per month

**Benefits**:

- Health insurance
- Parental leave

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- Have you completed Covid-19 vaccincation?
- Are you able to start immediately or within short notice?

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Inbound Call Centre: 2 years (required)

License/Certification:

- Malaysian Citizen (preferred)



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