Admin/operations Officer

2 weeks ago

Sepang, Malaysia Malaysia Airports Holdings Full time

**Date**:23 Mar 2024

**Location**: Sepang, 10, MY, 64000

**Company**:Malaysia Airports Holdings Berhad

**POSITION GENERAL SUMMARY**
- To assist Terminal Experience Executive (Station Master) monitoring the busing operation in CP & Satellite airside and to ensure the smoothness of bus operations at KLIA bus stations.
- Responsible for ensuring the safe and efficient operation of buses and smooth passengers movement.
- Responsible for ensuring manageable control over the management of passenger flow. With a specific focus on smooth passenger movement, the officer will facilitate the efficient boarding and disembarkation processes, minimizing delays, ensuring a positive passenger experience and provide a smoother transition for passengers moving to and from the terminal.

**ESSENTIAL POSITION FUNCTIONS**
- Ensure the agreed total number of buses is available at all times.
- Inspect and ensure all buses are in good condition and comply with safety, requirements and regulations.
- Ensure a sufficient number of bus drivers, supervisors, and marshallers at all times.
- Ensure driver and bus rotation did not impact the bus operations.
- Provide support to Station Master.
- Coordinate and monitor drivers' rest time and bus refueling schedule.
- Ensure communication Station Master in managing passenger flow at any pickup station.
- Ensure the activation of kanban system for arrival bussing lounge during peak and half-peak period.
- Ensure the availability number of buses per trip during peak, half-peak, and off-peak period.
- Ensure the max capacity of passengers per bus throughput per trip during peak, half-peak, and off-peak period.

**Key Challenges**:

- Well verse of busing operations and terminal and airside compliances.
- Ensure the services provided are exceeding passenger expectation.

**Skills**:

- Strong communication skills
- Proficiency in English and Bahasa Malaysia. Additional language is preferable (Mandarin, Tamil, Arabic).
- Computer literate.
- Required skills: knowledge of radiotelephony communication, supervisory, and terminal operations.
- Energetic & self-motivated.
- Willingness to perform a variety of jobs as requested.
- Takes initiative and can start/complete tasks with basic direction.
- Ability to learn & follow instructions.

**Relevant Industries**:
**External**
- At least 3 Principals CGPA > 3.0

**Education**:
**External**
- Diploma in Aviation Management or Diploma in Management

**Additional Information**:
**Open for Malaysian citizens only.**
**Applications should reach us no later than 30 March 2024.**

**Job Segment**:Operations Manager, Administrative Assistant, Operations, Aviation, Administrative

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