Customer Service- Airline

Job Title: Lead, ITBP Airline Operations (Ground Operations)Reports To: Senior Manager, ITBP Airline BusinessRole Purpose: Provide leadership in Digital and IT for Airline Business by building and driving execution of IT strategies to improve business results in terms of efficiency, customer experience, revenue generation, cost reduction and IT Security.Key...

**Position Title**: - Executive, Airlines Inflight Quality & Performance Management **Reports To**: - Manager, Airlines Quality & Performance Measurement **Role Purpose**: - To support Manager QPM and Senior Analyst / Auditor to ensure caterers are consistently comply with HALAL, Hygiene and HACCP requirement, service standards, procedures, processes as...

**Position Title**: - Executive, Airlines Inflight Quality & Performance Management **Reports To**: - Manager, Airlines Quality & Performance Measurement **Role Purpose**: - To support Manager QPM and Senior Analyst / Auditor to ensure caterers are consistently comply with HALAL, Hygiene and HACCP requirement, service standards, procedures, processes as...

**Job Title**: - Lead, ITBP Airline Operations (Ground Operations) **Reports To**: - Senior Manager, ITBP Airline Business **Role Purpose**: - Provide leadership in Digital and IT for Airline Business by building and driving execution of IT strategies to improve business results in terms of efficiency, customer experience, revenue generation, cost...

Designation: Customer Service (Airlines) - Korean speakerLocation: CyberjayaWorking hours: 24/7 rotational shiftSalary: RM10,000 (basic) + KPI allowance (up to RM300) + Shift allowance (up to RM350)Requirements: Native Korean speaker OR nonnative Korean with TOPIK 5 or Diploma and above (Diploma must have at least 3 years working experience) Must have...

**Position Title**: - Executive, Airlines In-Flight Contracts **Reports To**: - Manager, Contract & Project Management **Position Summary**: - Plan, develop, execute and monitor the establishment and implementation of In-Flight Operations’ commercial agreements to ensure that in-flight products and services transactions are governed and protected with...

**Job Scope / Requirements** - Provide personalized assistance and guidance to customers based on their needs and preferences for airline industry. - Assist and resolve customers' inquiries with their travel related issues, bookings, reservations, ticketing, etc. - Maintain a high standard of service quality and professionalism in all customer...

Position: Customer Service (Airlines) - Malay Location: KL Sentral Working hours: 9 AM - 9 PM Working days: Monday to Friday (5 working days, 2 off days) **Salary**: RM3,800 (basic) + up to RM300 (KPI allowance) **Requirements**: - Local Malaysians - Diploma and above - Minimum English B2 - Must have minimum 6 months customer service experience in...

Language: Traditional Cantonese+ English (Local only) Customer Service Representative Requirement: Degree/Diploma holder MUST have Airlines Customer Service experience with good English communication skills **Salary**: From RM4,000.00 per month **Education**: - Diploma/Advanced Diploma (required) **Language**: - Cantonese (required) - English...

**Job Description: Customer Services for Airline Project (Mandarin Speaker)** **Position**: Customer Service Representative (Airline Services) **Location**: Kuala Lumpur, Malaysia **Salary**: RM4,000 basic + RM100-300 KPI Allowance + Shift Allowance **Working hour**: 24/7 shift rotation (5days a week) **Joining Date**: September 18, 2023 **Job...

Position: Customer Service (Airlines) - Cantonese speaker Location: KL Sentral Working hours: Rotational shift between 9 AM - 9 PM Working days: 5 working days, 2 off days; Monday to Sunday **Salary**: RM4,100 (basic) + up to RM300 (KPI allowance) **Requirements**: - Able to speak, read and write Chinese - Good English, B2 level at least - Diploma and...

Job Description: Customer Services for Airline Project (Mandarin Speaker)Position: Customer Service Representative (Airline Services)Location: Kuala Lumpur, MalaysiaSalary: RM4,000 basic + RM KPI Allowance + Shift AllowanceWorking hour: 24/7 shift rotation (5days a week)Joining Date: September 18, 2023Job Overview:As a Customer Service Representative for our...

**Job Title**: Executive, Customer Relations **Reports To**: Assistant Manager and Senior Executive, Customer Relations **Role Purpose**: - Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. - Expected to provide excellent customer support by delivering...

**Position Title** - Executive, Customer Relations **Reports To** - Assistant Manager and Senior Executive, Customer Relations (Feedback Management & Operation) **Role Purpose** - Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. Expected to provide excellent...

Language: Traditional Cantonese+ English (Local only)Customer Service RepresentativeRequirement: Degree/Diploma holderMUST have Airlines Customer Service experience with good English communication skillsSalary: From RM4,000.00 per monthEducation: Diploma/Advanced Diploma (required)Language: Cantonese (required) English (required)

**Job Title**: - Training Coordinator, Airline Mandatory Training (AMT Safety) **Reports To**: - Deputy Head of Training /Instructional Services Manager **Role Purpose**: - Ensure effective day to day operations of training delivery, administrative function and ensure training roster for trainers and trainees is effective and in compliance with the...

**Job Title**: - Manager, Customer Relations **Reports To**: - Senior Manager, Airlines Customer Relations **Role Purpose**: - The Customer Relations Manager at Malaysia Aviation Group plays a pivotal role in driving customer relations strategies across all affiliated airlines, under the guidance of the Senior Manager, Airlines Customer Relations. -...

Job Title:Executive, Customer RelationsReports To:Assistant Manager and Senior Executive, Customer RelationsRole Purpose: Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. Expected to provide excellent customer support by delivering accurate and timely responses...

Designation: Customer Service (Airlines) - Korean speaker Location: Cyberjaya Working hours: 24/7 rotational shift **Salary**: RM10,000 (basic) + KPI allowance (up to RM300) + Shift allowance (up to RM350) **Requirements**: - Native Korean speaker OR non-native Korean with TOPIK 5 or 6 - Diploma and above (Diploma must have at least 3 years working...

**Position Title**: - Executive, Benefits Services **Reports To**: - Senior Executive, Benefits Services **Position Summary**: - Working together with the team in managing the day-to-day staff travel-related queries by analyzing and identifying the solution to ensure compliance with the Group Corporate Human Capital Policy and at the same time...