Guest Service Assistant

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity - Registers and rooms all arrivals according to established procedures - Maintain intimate knowledge of departmental standards and procedures - Keeps abreast of all modifications to accounting policies and procedures - Responsible...

This role involves welcoming guests, addressing their inquiries and needs, and ensuring their overall comfort and satisfaction during their stay. The Guest Service Assistant plays a vital role in creating a positive and memorable experience for all guests. - Welcome guests with a warm and friendly demeanor, creating a positive first impression - Respond...

To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently. -Rules and regulations, grooming codes and code of conduct of employees as well as customer relations are adhered to at all times. Maintain intimate knowledge of departmental standards and procedures -Greets all guests at all times in a friendly and...

**Responsibilities**: **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. Resorts and hotels in strategic and natural scenic locations across Malaysia and London and also 20 years worth of 'œjourney' - in...

Supervise the daily operations at the Front Desk, Guest Service and Telephone. Areas in charge will take turns in every three months. Maintains the established code of standards, efficiency and professionalism set by Management. Handles guests' requests and complaints effectively. Provide Management with timely feedback and reports of daily occurrences,...

Guest Experience Coordinator - Paradigm Mall Johor BahruWe are seeking a highly organized and detail-oriented Guest Experience Coordinator to provide exceptional support to our customers and internal teams.The successful candidate will be responsible for coordinating guest experiences, responding to customer inquiries, and providing general administrative...

Responsible for providing outstanding customer service to guests of the hotel. Will be the first point of contact for guests and will be responsible for handling all guest inquiries and requests. Company Overview Thistle Hotels & Resorts in Malaysia is owned by GLH Management Group (Singapore) Pte Ltd. The award-winning Thistle Johor Bahru is a 5-star hotel...

Responsibilities: - Creates a pleasant and welcoming environment for our guests - Serve food and prepare drinks to guests. Familiar with local hot and cold beverages. - Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations - Ensure the restaurant areas are clean and well presented at all times and assist with...

Responsibilities: - Assist the Front Office Manager in provision of guest services function, handle all problems and complaints related to hotel guests, and represent the Management in handling all areas of operations within the hotel in accordance with objectives and quality standard of the hotel. - Ensure Efficient Provision Of Front Desk Service. - Check...

Responsibilities: - Assist the Front Office Manager in provision of guest services function, handle all problems and complaints related to hotel guests, and represent the Management in handling all areas of operations within the hotel in accordance with objectives and quality standard of the hotel. - Ensure Efficient Provision Of Front Desk Service. - Check...

**JOB DESCRIPTION** JOB TITLE : FRONT OFFICE ASSISTANT REPORTS TO : DUTY MANAGER / ASSISTANT FRONT OFFICE MANAGER **REQUIREMENT** - Minimum SPM or Diploma in Tourism Management. - Excellent communications skill for both written and verbal. Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a...

Attractions Assistant is responsible for supervising, monitoring and attending to park rides, including boarding and securing passengers, starting rides, and ensuring passengers exit safely. You will exude an infectious passion for delivering world-class memorable experiences. - To acquire park knowledge in order to be able to assist with any guest...

Under the general supervision of the Service Manager/Leader - Front Office, the Service Associate - Front Office is responsible for guest registration, guest check-out, cashiering and foreign exchange. The position is also responsible for facilitating or providing assistance in case of guest queries Or requests. **Salary**: From RM1,500.00 per...

1. Register guests and assign rooms and to accommodate special requests whenever possible. 2. Assist in pre-registration and blocking of rooms for reservations. 3. Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures. 4. Understand room status and room status tracking. 5. Knowledgeable about room...

**ROLE & RESPONSIBILITY**: 1. Register guests and assign rooms and accommodate special requests whenever possible. 2. Assist in pre-registration and blocking of rooms for reservations. 3. Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures. 4. Understand room status and room status tracking. 5....

Ensures implementation of SOP and all policies & procedures related to the department. - Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. - Ensures all opening and closing duties are implemented in accordance with established standards. - Reviews weekly forecasts and...

**Location: Marina Square/Suntec**: - **Singapore leading edutainment provider of unique & bonding interactive indoor play experiences**: - **Marina Square, Downtown East, Kallang Wave Mall, and Suntec City Mall are among the company's locations.**: - **5 work days | Rotational shifts including public holidays and weekends.** **Responsibilities** - Be...

**Job Summary**: Responsible for food and beverage operations and standards, training staff and handling customer complaints. The service talent's main function is to promote the hotel F&B Services and ensure guest satisfaction through developing and maintaining a strong team environment with an emphasis on guest satisfaction and delivery of prompt and...

Serve food courses and beverages to guests. - Set tables according to type of event and service standards. - Answer questions on menu selections. - To up sell and promote special menu & promotion that held in the outlet. - Check information board on daily stationing, 86 items, in-house function, room occ. - Communicate with the kitchen regarding menu...