Assistant Call Centre Guest Experience

**Job Title**: 5-Star Hotel Call Centre Executive **Starting Salary**:S$2,300 **Off & Rest Days**: 2 days per week **Annual Leave Per Year**: - 1st Year: 8 days - 2nd Year: 9 days - 3rd Year: 14 days **Birthday Leave**: 1 day per year **Public Holiday in Lieu**: off in lieu **Outpatient and Inpatient Coverage**: Yes **Dental Reimbursement**: $160 per...

The capability to coordinate and manage the day-to-day operations of the Front Desk. The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary. Able to monitor all standards in the hotel to ensure they are in place and enforced. To assist Front...

To assist check in and check out guest efficiently and proceed with a proper method of payment. - To be aware of the hotel availability at all times and selling rates for the day. - To be aware of daily functions and VIP’s arrival. - To be aware of group arrangements and have registrations cards and keys ready before arrival. - To solve queries quickly and...

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity - Registers and rooms all arrivals according to established procedures - Maintain intimate knowledge of departmental standards and procedures - Keeps abreast of all modifications to accounting policies and procedures - Responsible...

To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently. -Rules and regulations, grooming codes and code of conduct of employees as well as customer relations are adhered to at all times. Maintain intimate knowledge of departmental standards and procedures -Greets all guests at all times in a friendly and...

**Responsibilities**: - Listen attentively to customer concerns, troubleshoot problems, and find appropriate solutions to ensure customer satisfaction. - Meet or exceed key performance indicators (KPIs) such as call resolution time, customer satisfaction scores, first call resolution rate, and adherence to schedule. - Stay updated on product or service...

**RESPONSIBILITIES** - Assisting the Centre Manager in the centre’s daily operations. - Upkeeping and ensuring the centre is always neat and clean. - Handling, tracking and following up on enquiries. - All administrative tasks such as photocopying, billing and collection, maintaining and updating the filing system, inventory management, etc. - Preparing...

**Responsibilities**: - The capability to coordinate and manage the day-to-day operations of the Front Desk. - The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary. - Able to monitor all standards in the hotel to ensure they are in place...

This role involves welcoming guests, addressing their inquiries and needs, and ensuring their overall comfort and satisfaction during their stay. The Guest Service Assistant plays a vital role in creating a positive and memorable experience for all guests. - Welcome guests with a warm and friendly demeanor, creating a positive first impression - Respond...

**Job Summary** **About Us**: HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar and South Korea. HearLIFE Malaysia currently headquartered in Kuala Lumpur and operates from six (6) outlets throughout Malaysia. HearLIFE Hearing Care Centre offers...

**Guest Experience Executive** **Salary**: $2800 to $3500 (RM9520-RM11900) **Working Hours**: Monday - Friday (09:00am - 18:00pm) **Location**:Henderson Road - Deliver professional and quality concierge services to customers - Establish relationships with customers with a positive customer experience after every contact - Provide support for Material...

**CUSTOMER SERVICE OFFICER** **JOHOR BAHRU SERVICE CENTRE 1** - JALAN TUN ABDUL RAZAK, SUSUR 1, 80000, JOHOR BAHRU_ AUTOPASS COLLECTION CENTRE Johor Bahru Service Centre(JBSC) 5 Day Work!!!! - **JOB SCOPE**_ - ASSIST MOTORIST IN CARD COLLECTION/ACTIVATION AND RECORD ALL THE NECESSARY DETAILS BEFORE ISSUING THE CARD - ASSIST MOTORIST IN VEP APPLICATION...

**Company Description** Our vision “To create a better everyday life for the many people” is the reason why IKEA and our centres exists and why people choose and love to come to us. It is the driving force behind our success. We believe home is the most important place in the world and by becoming “The leader in life at home” we will secure a strong...

**Responsibilities**: - Ensure that the company’s customer database is properly entered and kept in a way that whenever any information is needed in the future, it can be easily accessed; - Ensure the processing of orders, preparation of correspondence, and fulfillment of customer needs to ensure that the customer leaves satisfied; - Ensure the performing...

To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming calls - Handle complaint, provide...

**Duties and Tasks** - Communicate clearly with customers and potential clients to create strategies that grow our customer base. - Assisting in preparing necessary documentation, visuals, presentations, account setting (actual or trial) for customers, potential clients, and partner clinics/pharmacies to demonstrate the company products and services. - Log,...

WORK LOCATION : 1) TAMAN PERLING, JOHOR 2) PUCHONG, SELANGOR JOB DESCRIPTION : Responsible to the Nurse-In-Charge/Staff Nurse in all nursing care related activities and to the Supervisor for the daily cleaning activities. Assist in carrying out various basic care activities for the resident Attend to their oral hygiene, bathing and grooming Changing of bed...

**Job Number** 23137060 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...

Fill up daily calls report Job Requirement - Has strong sense of responsibility, independent and customer friendly. - Able to work short term (1 to 2 months) - start immediately - Working location : Taman Desa Cemerlang, Johor - Working hours 8am to 5.30pm **Job Type**: Contract Contract length: 1 month Pay: RM2,500.00 per month

**Job Summary**: Managing all aspects of the front office (for example guest registration, porter services, business centre, telephone services, concierge services, and guest reservations). You’ll also create the warm atmosphere that makes our guests feel at home in any location. **Job Types**: Full-time, Permanent **Salary**: From RM7,000.00 per...