Japanese Customer Service Operations Manager

**Role: Japanese Speaking Customer Service Advisor (Test Centre Project)** **Company Project Background**: Global Test Center **Work Location**: Petaling Jaya, Selangor **Salary details**: - Basic salary: RM9000/ per month - KPI: Max RM400/ per month - Shift allowance: RM600/ per month **Responsibilities** - Manage customer escalations and ensure that...

**Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Japanese language BPO Voice Process Japenese japense BPO Skills BPO industry BPO Call center International BPO BPO/ITES Fluency...

**Position: Customer Service Specialist (Japanese/ Vietnamese/Tagalog)** **Tenure: 1 Year contract/ Renewable Basis** **Salary: RM 4500 to RM 5000** **Working Location: Petaling Jaya** **Working Hour/days: Rotational Shift** **Responsibilities**: - Act as point of contact provide consultative support on agencies and advertisers accounts. - Drive...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Role: Japanese Speaking Customer Support / Fintech Project** **Company Background**: Global Fintech Company **Work Location**: Petaling Jaya, Selangor **Salary details**:Basic salary: RM5,000-8000/ per month **Responsibilities** - Lead and motivate a team of customer service representatives to achieve performance goals and deliver exceptional...

Overview: Responsible for providing industry-leading customer service while meeting the quality and schedule expectations of the company’s customers. Qualifications: Excellent in speaking, writing and reading Japanese language (Native / Business level). Independent & customer friendly. Able to demonstrate conflict resolution, negotiation and...

**About our Client** - Our client is a leading provider of global IT services, offering round-the-clock, multilingual support to clients worldwide. Their Global Support Center (GSC) in Kota Damansara, Petaling Jaya, is dedicated to ensuring optimal operational processes and rapid fault resolution, leveraging our extensive expertise and state-of-the-art...

**Position Title: Customer Service - Japanese Speaker** **Working Location: Petaling Jaya** **Tenure: 1 year contract / Renewable basis** **Salary: Up to 10K ( Depending on Experience)** **Working Hour: Rotational Shift Basis** **Responsibilities**: - Act as point of contact provide consultative support on agencies and advertisers accounts. - Drive...

**Responsibilities**: - To ensure that day-to-day operations are carried out smoothly in accordance to company policies - To improvise and improve outlets performance in terms of profitability, sales revenue, customers’ satisfaction and cost control. - To ensure all staff is discipline, punctual and observe high levels of personal hygiene. - Assist KIC in...

**JOB REQUIREMENTS**: - Excellent communication and writing skills in **English** and **Bahasa Malaysia.** - Able to commute in **Japanese** since it will be dealing with Japanese speakers - SPM leavers are encouraged to apply. - Able to work on rotational shifts. - Prior working experience in the call service industry will be an added advantage. - Good...

**Bilingual Expertise**:Utilize your proficiency in Japanese and English to effectively communicate with clients, addressing and resolving invoice-related inquiries with accuracy and professionalism. **Customer-Centric Approach**:Demonstrate a customer-focused mindset, ensuring a positive experience by providing prompt and satisfactory resolutions to...

This is Ms. Faith of John Clements. We're Hiring for Branch Manager (Japanese Speaker) to be assigned in Johor up to RM9000 Please send your resume to This position requires strong leadership skills, excellent knowledge of freight forwarding operations, and the ability to effectively manage a team. The Branch Manager plays a critical role in driving...

**仕事内容**: - Engage customers, understand needs, and set delivery expectations clearly. - Use RCA to identify and troubleshoot issues, translating customer needs into actionable tasks. - Prioritize problem resolution, adhere to policies, and diplomatically decline non-compliant submissions. - Be proactive by considering broader customer needs and...

**Role Responsibilities**: - Responsible for tactical planning, operational leadership, organization, and governance, acts as the supporting decision-maker for matters relating to Japan security delivery from Malaysia - Responsible for business development, assisting the Security Delivery Head & Capabilities Leaders with aligned activities - Manages...

**Responsibilities** - To ensure that day-to-day operations are carried out smoothly in accordance with Company’s pre-set procedures and workflows. - To assist Immediate Superior in the day-to-day functions Store opening and closing. - Ensure a conducive, safe and comfortable ambiance for staff and customers. - To refill green tea for customer regularly. -...

**Exciting Opportunity: Join Our Japanese Restaurant Service Crew!** Are you enthusiastic about Japanese cuisine and hospitality? Join our team as a valued member of our Japanese restaurant service crew! **Location**: Subang Parade Mall **Responsibilities**: - **Guest Service**: Provide exceptional customer service to our guests, ensuring a welcoming and...

ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and...

Job Description We provide digital marketing and inside sales services to companies expanding their overseas operations (in Southeast Asia such as Malaysia) and support the growth of their international businesses. Sales Manager will be responsible for the following tasks to promote the growth of client companies' overseas operations: **Proposal of our...

Step into our world of creativity and joy! IM&S R&F Operational Buyer (Japanese Speaker) - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn...

**Master Data Governance Analyst( Finance, Japanese Speaker)** - Location: Petaling Jaya, Malaysia (or WFH) - Exp: 3+ yrs - Monthly Salary: MYR 5000-7000 - Mode: 1 Year contract, potentially extendable - Note: Only Malaysians - Must: Japanese Speaker - Interview rounds: 1 or 2 Job Purpose Key Responsibilities - Process finance master data registration e.g....