Operations Administrative Support

2 weeks ago


Subang Jaya, Malaysia The Kettle Gourmet Full time

**Singapore High Growth Snack company expanding into Malaysia, looking for Malaysian**

**talents in Klang Valley**

Established in 2017, The Kettle Gourmet has emerged as Singapore’s most beloved popcorn company, delighting the taste buds of many with our irresistible, unique and localised flavoured snacks. Over the years, we have delighted many snack lovers and seen a steady growth in our business. We aim to be the Nestlé of Asia and we are looking for the right individuals to be part of our team on this journey as a **Operations Administrative Support**.

As the **Operations Administrative Support **of The Kettle Gourmet, you can expect to be taking on a crucial role which will be highly involved in the processes of our organisation.

The job **responsibilities **include:

- **Sales Support**:Prepare and present sales quotations, demonstrating a deep understanding of our products and their value.
- **Administrative Support**:Prepare needed information and documents for onboarding to B2B & B2C platforms
- **Prospect Engagement**:Arrange and conduct business meetings with prospective clients, effectively presenting our offerings.
- **Client Relationship Management**:Foster and enhance relationships with existing partners, managing their needs and expectations effectively.
- **Problem-Solving and Client Service**:Address and resolve challenges faced by clients and distributors, ensuring their satisfaction and loyalty.
- **Event Planning, Participation and Networking**:Identify, plan and attend relevant trade shows and B2B events to represent the company, network, and develop

business opportunities.
- **Project and Campaign Management**:Proactively manage changes in project scope, identify potential crises, and develop contingency plans to ensure smooth execution.
- **Driving Sales Process**:Oversee the complete sales cycle, from lead generation to closing deals.
- **Cross-Departmental Collaboration**:Work closely with other departments to create comprehensive and compelling proposals for potential clients.
- **Fulfilment Process Management**:Handle the entire fulfilment process, including processing orders, packing, arranging courier services, and updating inventory information to ensure timely delivery and stock accuracy.
- **Performance Dashboard Upkeep**:Regularly update and maintain the performance dashboard with data from Shopify and Meta ads, ensuring accurate and up-to-date reporting for informed decision-making.
- **Ad-Hoc Duties and Flexibility**:Embrace a range of responsibilities in our lean startup environment, supporting the business as needed.

We have **weekly meetings **on every Monday at 9:05am every week and a **daily huddle **at

9.04am every morning (except Monday) to align everyone’s tasks and goals. All meetings are conducted at our office at **Subang Jaya**.

The nature of the work requires you to **work with **the core team located in different countries, which includes: the CEO, CFO, Country Manager, Business Development Executive and Creative Marketing Executive.

Your journey will start with an Orientation and Sales **Training**, followed by a series of product training. Every quarter, we will organise a Learning Day where we will furnish you with a particular topic of insight of business. These trainings are done to grow us as individuals as well as to help in our work. You will be assigned a Mentor for your first 3 months, to guide you throughout the start of your journey. While a mentor will be there to provide guidance,

we encourage independent work and expect your proactive contributions from the beginning. We are only looking for people who are genuinely passionate and committed to their work.

We are offering a monthly **salary of up to RM 3,000 **depending on experience for this position.

Working in this role at The Kettle Gourmet has an array of enticing **benefits **and unparalleled opportunities awaiting for you such as:
1. Brand creation and development with the opportunity to build a brand that goes to market

2. First dibs on a variety of gourmet snacks

3. Opportunity to travel overseas to food exhibitions

4. Opportunity to work with different big players in the various industries

5. Transport claims (e.g., Grab, mileage) for business purposes

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Flexible schedule
- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift
- Monday to Friday

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Administration: 2 years (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)
- Fluent English (preferred)

Ability to Commute:

- Subang Jaya (required)

Ability to Relocate:

- Subang Jaya: Relocate before starting work (required)

Application Deadline: 03/15/2024



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