Customer Success Specialist

2 days ago


Penang, Malaysia Career International FOS Sdn Bhd Full time

Effectively resolve customer inquiries in a considerate and timely manner via chat,
- Compose thoughtful, personalized responses for a variety of customer request
- Triage incoming requests and spot trends in customer issues to flag for the rest of
the team
- Identify, reproduce and document bugs for the engineering teams
- Make active contributions to help achieve team goals and successes
- Contribute to the ongoing learning and success of your team, and the company, by sharing knowledge through mentorship, collaboration and aiding in documentation.
- Willing to work according to US time zone (Depending business needs)
- Preferably someone who have experience in Fintech, Banking and Finance
- Degree or Diploma in Banking or Finance preferred
- At least 1 year experience in Customer service



  • Penang Island, Malaysia Gratitude Inc. Full time

    **Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Technical Japanese language Customer oriented Call Centre skills soft skills COMPUTER SKILL - **About this Opportunity** **Customer Success...


  • Penang Island, Malaysia Gratitude Inc. Full time

    **Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin- Qualifications - Education background: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. Work experience: -...


  • Penang Island, Malaysia Gratitude Inc. Full time

    **Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin- Qualifications - Education background: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. Work experience: -...


  • Penang Island, Malaysia Gratitude Inc. Full time

    Role:Customer Success SpecialistTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Mandarin- Qualifications Education background:Bachelor's Degree or at least Diploma or equivalent in any discipline.Work experience: Minimum of 6 months work experience in customer...


  • Penang, Malaysia Innovatz Global Llc Full time

    Role: Customer Success Specialist(Mandarin/ Cantonese Speaker/ Taiwanese)Location:Penang Duration:Fulltime Job Description:Job Description:Experience in customer facing environments (phone, chat, in person, etc.) interaction in some capacity (can include volunteer work, or project work while in school) Demonstrates passion for customer service, ownership of...


  • Penang, Malaysia Jom Kerja! Full time

    **Qualifications**: **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. **Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass...


  • Penang, Malaysia Celestica Full time

    Req ID: 121049 Remote Position: Hybrid Region: Asia Country: Malaysia State/Province: Bayan Lepas City: Penang **General Overview**: **Functional Area**: FIN - Finance **Career Stream**: DEC - Decision Support **Role**: Specialist **SAP Short Name**: SPE **Job Title**: Customer Quote Specialist **Job Code**: SPE-FIN-QUOT **Job Level**: Band...


  • Penang, Malaysia Westports Holdings Berhad Full time

    Job Description:We are looking for a Remote Customer Care Specialist to join our team at Westports Holdings Berhad. This part-time position is based in George Town, Penang and is ideal for entry-level candidates with 0 years of experience.Responsibilities: Handling customer inquiries via phone, email, and chat in a professional and timely manner Providing...


  • Penang, Malaysia Westports Holdings Berhad Full time

    Job Description:We are looking for a Remote Customer Care Specialist to join our team at Westports Holdings Berhad. This part-time position is based in George Town, Penang and is ideal for entry-level candidates with 0 years of experience.Responsibilities: Handling customer inquiries via phone, email, and chat in a professional and timely manner Providing...


  • Penang, Malaysia Westports Holdings Berhad Full time

    Job Description:We are looking for a Remote Customer Care Specialist to join our team at Westports Holdings Berhad. This part-time position is based in George Town, Penang and is ideal for entry-level candidates with 0 years of experience.Responsibilities: Handling customer inquiries via phone, email, and chat in a professional and timely manner Providing...


  • Penang, Malaysia Airmed Surgical Sdn Bhd Full time

    Role Description This is a full-time remote role for a Surgical Sales Specialist. The Sales Specialist will be responsible for managing customer relationships with surgeons & nurses, and will serve as the primary point of contact between the company and customers. The Sales Specialist will analyze customers' needs and offer surgical solutions to meet those...


  • Penang, Malaysia Talentasia Consultancy Full time

    Benefits: - **RM5000 signing bonus upon completion of probation period.** **Qualifications Required**: - **Minimum of 6 months work experience in customer support in any industry.**: - **Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related...


  • Penang, Malaysia BIOTRONIK SE & Co. KG Full time

    Product Specialist CRM BIOTRONIK is one of the leading manufacturers of cardio - and endovascular implants and catheters for cardiac rhythm management, electrophysiology and vascular intervention. As a globally active company headquartered in Berlin, Germany, we develop, produce and distribute high-quality medical products based on the latest technology and...


  • Penang, Malaysia Clarivate Full time

    Excited to grow your career?_ We value our talented employees, and whenever possible strive to help one of our colleagues grow professionally be‐fore recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. We are looking for an...

  • Translation Specialist

    2 months ago


    Penang, Malaysia Clarivate Full time

    Excited to grow your career?_ We value our talented employees, and whenever possible strive to help one of our colleagues grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. We are looking for a...


  • Penang, Malaysia Ultra Clean Asia Pacific Full time

    Join UCT and be part of the fastest-growing sector in the worldWe indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented...


  • Penang, Malaysia Ultra Clean Asia Pacific Full time

    Join UCT and be part of the fastest-growing sector in the worldWe indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented...


  • Penang, Malaysia Innovatz Global Llc Full time

    Role: Customer Success Specialist(Mandarin Speaker)Location:Penang Duration:Fulltime Job Description:Job Description:Experience in customer facing environments (phone, chat, in person, etc.) interaction in some capacity (can include volunteer work, or project work while in school) Demonstrates passion for customer service, ownership of the customer...


  • Penang, Malaysia S&P Global Full time

    About the Role:Grade Level (for internal use): 09Customer Experience Technical Specialist, Customer CareThe Team:The MI Customer Care Team is designed to provide the best personnel, tools, knowledge, and insights needed every day to support our customers' and partners' needs. The Customer Care Team is the face of S&P Global's Market Intelligence Division and...


  • Penang, Malaysia S&P Global Full time

    About the Role:Grade Level (for internal use): 10The Role: Pricing Methodology SpecialistThe Team: This is an outstanding opportunity to join the world's leading price reporting organization as it continues to develop its strong presence in the global commodity markets. Customers in over 150 countries look to our expertise in news, pricing and analytics to...