Internship for IT Technical Support

**Job description** **Requirements**: - Certificate, Diploma or Degree in Computer Science / IT Hardware related fields. - Good interpersonal and effective communication skills. - Can work under minimum supervision. Responsibility - Provide IT support to users. - Corrective maintenance and Preventive Maintenance. - Diagnose and resolve technical hardware...

**Responsibilities** - Support all incoming technical calls and handle customer trouble ticket creations, incident status update and ensure proper case closure. - Monitor and proactively respond to network and service alarms/alerts to ensure that services are in good health. - Great team player and customer oriented with great emphasis on customer...

**Responsibilities** - Support all incoming technical calls and handle customer trouble ticket creations, incident status update and ensure proper case closure. - Monitor and proactively respond to network and service alarms/alerts to ensure that services are in good health. - Great team player and customer oriented with great emphasis on customer...

About the Company About the Role In this position, you will work in a dynamic atmosphere where you would be required to multitask, make time critical decisions, achieve targets before deadline. You need to take care of assigned existing customers. Retain these customers month over month and charge recurring fees along with upsells. What you will do -...

Responsibilities Support all incoming technical calls and handle customer trouble ticket creations, incident status update and ensure proper case closure. Monitor and proactively respond to network and service alarms/alerts to ensure that services are in good health. Great team player and customer oriented with great emphasis on customer experience. Perform...

Technical Skills: Good experience and exposure to Linux/Unix Technical troubleshooting/ debugging experience, programming experience, scripting knowledge, good knowledge in database, SQL queries will be added plus Basic knowledge of macros. Basic knowledge on Cluster and Active Directory Usage of MS Office suite (MS Outlook, MS Word and MS Excel) & Open...

Technical Skills: Excellent clientfacing skills Excellent listening skills Excellent written and verbal communication skills Ability to speak and write clearly and accurately Strong problemsolving and multitasking skills High proficiency in using computers. Good experience and exposure to Linux/Unix Technical troubleshooting/ debugging experience,...

Interact with customers to provide and process information in response to inquiries, concerns, and requests about products, warranty support, services Gather customer's information and determine the issue by evaluating and analyzing the symptoms Diagnose and resolve technical hardware and software issues Research required information using available...

Job Snapshot **Employee Type**: - Full-Time **Location**: Cyberjaya**Job Type**: - IT-Administration IT-Hardware **Experience**: - Not Specified **Date Posted**: - 3/20/2024 **About the Role** We are looking for Interns to join our IT Managed Services team in Cyberjaya to help deliver top-notch support to our customers. In this role, you'll gain...

Responsibilities: Take ownership of incoming help requests from end users and document all pertinent customer information. Handson experience working with ticketing tools and SLA governed environment. Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving process all the...

Responsibilities: To handle and respond to enquiries and liaisons with customers To be responsible in resolving customer support issues To raise internal work requests to ensure customer requests, enquiries aboutproducts and services are met and internal requests are followed up in the interestof customer satisfactions. To effectively assist the Manager in...

Primary Skills: Application support, Linux, SQL Query Task Description: 1. Strong knowledge and experience working in Unix/ Linux environment. Familiar with Unix/ Linux commands and shell Scripting. 2. Strong knowledge and experience in Oracle SQL query language. 3. Knowledge in monitoring tools such as zabbix, grafana and etc. 4. BY WMS Technical...

**Technical Skills**: - Good experience and exposure to Linux/Unix - Technical troubleshooting/ debugging experience, programming experience, scripting knowledge, good knowledge in database, SQL queries will be added plus - Basic knowledge of macros. - Basic knowledge on Cluster and Active Directory - Usage of MS Office suite (MS Outlook, MS Word and MS...

**Technical Skills**: - Excellent client-facing skills - Excellent listening skills - Excellent written and verbal communication skills - Ability to speak and write clearly and accurately - Strong problem-solving and multi-tasking skills - High proficiency in using computers. - Good experience and exposure to Linux/Unix - Technical troubleshooting/...

The level 1 Technical and Pre/Post-Sales Support Representative Agent is the initial request handler who takes the incoming customer request. Mission Statement: We will be the greatest customer engagement services company in the world, rich in diversity and talent. Operating Philosophy: Visibility - Allows us to quickly see and address problems and...

**WHAT YOU'LL GET WHEN YOU JOIN US?** - Career advancement opportunity & learning opportunity. - Positive working environment. - Hostel (upon availability). **YOU WILL BE EXPOSED TO THESE AREAS**: - Participate in the implementation of the project; onsite, including installation, cabling, hardware configuration. - Get a chance to configure & maintaining...

**WHAT YOU'LL GET WHEN YOU JOIN US?** - Career advancement opportunity & learning opportunity. - Positive working environment. - Hostel (upon availability). **YOU WILL BE EXPOSED TO THESE AREAS**: - Participate in the implementation of the project; onsite, including installation, cabling, hardware configuration. - Get a chance to configure & maintaining...

Roles: Technical Coordinator cum Administration (Junior Assistant / Protégé) Job Location: Cyberjaya, Malaysia Qualifications: Diploma or equivalent and above 1. Flexible work scope in the frame of business sustainability (admin) and operational efficiency (technical). Typical activities including but not limited to below listed, and all team members...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment. - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel. Record, track, and document the problem-solving...