Customer Service Logistics

Work requirement - able to communicate well with customer in term of daily warehouse delivery and distribution activity - able to work in team work and independently - Deal directly with customers either by telephone, electronically or face to face respond promptly to customer inquiries - able to handle and resolve customer complaints - direct requests and...

Job Description: - Need deal with operations team of the branch in Melaka and Ipoh Strategically plan and manage logistics, warehouse, transportation and customer services. - Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency. - Maintain warehouse, catalog goods, plan routes and process shipments. - Oversee, coach...

**Job Scope**: - Manage and monitor daily shipments and update customers for all deliveries timely - Assist & support smooth running of daily operation job - Dealing with vendors & customers on shipments follow up - Ensure all documentations are being filed in a proper manner - Handle costing, billing documentation and payment for shipments. - Manage the...

**Customer Service Cum Documentation Executive**: **Responsibilities**: - Coordination on shipping rate profiling and negotiate with carries. - Check shipping schedule, place a booking, verify and file shipping documents & (B/L) and submit necessary documents to carriers and agents - key in necessary information into the system, verify costs and issue an...

Receive customers booking, arrange necessary document and shipment deliveries to destination as requested by customers UCS Logistics is one stop service provider, integrates logistics services that offer clients customised solution to meet local, regional and global requirements. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM...

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Liaise with forwarder, shipping agent to ensure shipment is delivered on time - To handle all shipping coordination such as customer booking, vessel booking, freight arrangement, shipping documents, bill of lading and etc. -...

Execute the booking and pre-book volume with Customer appointed ocean liners - Responsible to secure the vessel space and actively liaise with forwarding team, liner and customer to ensure shipments are booked as per requirement. - Work closely with 3PL forwarding and warehouse team in managing container delivery issues with liners - Responsible to follow up...

**Nature of business **:Shipping and trading company **Working days **:Monday to Friday (9:00am - 6:00pm) **Location**: Kawasan 13, Port Klang **Job descriptions**: - Inform and update sailing schedule for LCL & FCL to Forwarding Agent or Customer. - Inform Forwarding Agent and Customer when the Vessel is working and expected sailing. - Send booking...

**Major Duties**: - Prepare commercial invoice & packing list, COA - Communicate with customer product status - Follow up delivery schedule by sea or air or local transport with internal or external supplier and update to customer - Inform finance proceed billing once shipment clear - Any task provided by superior **Job Specification**: - Fresh graduate...

**Responsibilities**: - Manage and update customer in timely manner. - Liaise with all relevant parties for proper documentation and arrangement of shipments. Handle costing, billing documentation and payment for air/sea shipment. - Any other duties as and when assigned from time to time. **Job Requirement**: At least 2 years experience as a customer...

Oversees all aspects relating to transportation services and maintenance of client needs. - Resolves customer requests, questions and complaints of situations to determine best use of resources. - Perform billing after the job completion **Job Types**: Full-time, Permanent **Salary**: RM1,500.00 - RM2,000.00 per month Application Question(s): - What are...

Key Responsibilities: - Provide forwarding/ logistics solutions to customers and guide the customer on shipping, customs clearance and logistics matter. - Responsible for handling all shipping coordination including vessel booking, freight arrangement, shipping documents and other related document preparation. - To coordinate with 3rd party logistics...

**The Company** Our client is a well-established and global provider of freight forwarding and logistics services, who constantly looks beyond the traditional approach to global logistics and transportation management. They provide global logistics services, supply chain solutions, and industry solutions. Reporting to Revenue Management Manager, the...

JOB VACANCY POSITION - CUSTOMER SERVICE LOGISTIC LOCATION - BUKIT TINGGI, KLANG SALARY - RM 2500-3500 5 WORKING DAYS ONLY **Responsibilities**: - Develop and maintain strong working relationship with customers. - Efficiently respond to customer feedback and requests. - Shipment booking and follow up the closing with shipping liner. **Requirements**: -...

**Job Descriptions**: - Establish, foster, and enhance relationships with clients through effective communication and relationship management. - Ensure the accurate processing of consignment orders in accordance with customer instructions and managerial directives. - Communicate and coordinate with Shippers, Customers, Customs Brokers, and Transporters to...

JOB VACANCY POSITION - CUSTOMER SERVICE LOGISTIC LOCATION - BUKIT TINGGI, KLANG SALARY - RM 2500-3500 5 WORKING DAYS ONLY **Responsibilities**: - Develop and maintain strong working relationship with customers. - Efficiently respond to customer feedback and requests. - Shipment booking and follow up the closing with shipping liner. **Requirements**: -...

JOB VACANCY POSITION - CUSTOMER SERVICE LOGISTIC LOCATION - BUKIT TINGGI, KLANG SALARY - RM 2500-3500 5 WORKING DAYS ONLY **Responsibilities**: - Develop and maintain strong working relationship with customers. - Efficiently respond to customer feedback and requests. - Shipment booking and follow up the closing with shipping liner. **Requirements**: -...

Customer service is at the heart of operations for any service oriented company. In the shipping industry, we generally to take customer service very seriously. A good company will have managers who are continuously checking in with customer service representatives (CSR’s) to ensure there are no outstanding customer complaints and all company policies are...

**Responsibilities**: - Assist in the overall management of day-to-day warehouse operations, including receiving, storage, and shipping of chemical products. - Collaborate with cross-functional teams to ensure a seamless and safe startup process. - Provide leadership and guidance to warehouse staff, fostering a culture of safety, responsibility, and...

**This position is based at Westport, Klang.** **Responsibilities**: - Delivering a comprehensive service to enquiring customers - Maintains customer satisfaction by providing problems-solving resources - Leads the Customer Service team and being responsible for planning, coordinating, and monitoring logistics operations such as warehousing,...