Customer Service Agent

Job Responsibilities: - Receive, review, verify and process documentation from customer, shipping agent, co-loader, customs agent & overseas offices/agents; - Inform delivering parties of customs clearance, delivery instructions and required information; - Handle daily tasks, customer enquiries, inbound & outbound shipments; - Work closely with customers &...

Responsibilities: 1) Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transshipment, etc), and air freight services. 2) Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations (including authorization to...

**Responsibilities**: - Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements. - Communicate and build good rapport and relationship with customers, agents, liners and co-loaders. - Organize workflow to meet the time...

We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next **Global Forwarding Agent.** Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers’ primary contact responsible for managing and...

**RERFull job description** - Arrange import and export operation and documentation - Arrange local and overseas transportation ( Sea & Air ) - Handle correspondence with local or overseas agents. - Have a good liason with Shipping companies. - Daily co-ordination of operation and customer booking. - Manage Documentation and Customer Services Dept. -...

**A.** **Primary** 1. Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements. 2. Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders. 3. Organize workflow to meet the...

A MNC freight Forwarding company looking for customer service Executive This position will be based in Klang, Bukit Tinggi Job Responsibilities: Import/export for consolidation planning Liaise with customer on operation issues. Export consolidation planning Import and export consolidation documents & liaising with overseas agent Responding customer...

Job Highlights: Friendly Working Environment - Attractive Package - Better Career Advancement Job Descriptions: Co-ordinate with customer/vendor to follow up for booking status. - Handle for haulage/transport arrangement - Update shipment status & required information to customer - Follow up CIPL details & preparing related documents for custom clearance...

1. Customer Service Import - Monitor and coordinate arrivals/shipments, process documentation as well as coordinate with a various internal department on shipping activities and arrival. - To ensure proper documentation process and release of electronic delivery order (EDO) upon received the arrival notice from shipping line before vessel arrival. - To...

JOB VACANCY POSITION - CUSTOMER SERVICE SEA/ AIR LOCATION - BUKIT TINGGI, KLANG SALARY - RM 3000-4000 Serve as liaison between document processing and customer regarding all Shipment details. Assist Sales in Compiling Quotes by providing rates, tariffs etc. Source and Negotiate freight rates from Shipping Carriers, Shipping Agents and Co-loaders Work...

**JOB RESPONSIBILITIES** - Ensure customer's orders are correctly & timely updated in the system. - Responsible to update the system on each job work flow do billing and submit job for closing once job complete. - Handling and ensure accuracy & timeliness on all the shipping & operational activites. - Provide exceptional customer service and support to...

**The Company** Our client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa. The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in...

1. Customer Service Import - Monitor and coordinate arrivals/shipments, process documentation as well as coordinate with a various internal department on shipping activities and arrival. - To ensure proper documentation process and release of electronic delivery order (EDO) upon received the arrival notice from shipping line before vessel arrival. - To...

JOB VACANCY POSITION - CUSTOMER SERVICE LOGISTICS (JUNIOR) LOCATION - BOTANIC, KLANG SALARY - RM 2000-3000 - Prepare full sets of commercial documentation (such as BL, Shipping Certificate, invoice, packing list, etc.), arrange collection for OBL & Shipping Cert; - Co-ordinate with shipping line/agent - Work closely with internal operations to meet...

**Job Descriptions**: - Responsible for import / export customer services - Coordinate with shipper/agent/carrier & related parties to follow up documentation arrangement - Create booking & forward to customer - Prepare shipping documents (Bill of Lading, Certificates of Origin, etc) - Manage & monitor daily shipment activities - Follow-up deliveries and...

**JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...

The **Customer Service Officer (Haulage)** shall be responsible for but not limited to: - Communicating with customers for daily orders as well updating on existing orders status. - Resolve any customer enquiries. - Coordinate with customers / agents and follow up on relevant documents. - Checking for new orders / Request of Transport (ROT) in the...

Responsibilities: - Arranging & overseeing export and import shipment - Arrange local and overseas transportation (Sea & Air) - Handle correspondence with local or overseas agents - Liaise with carriers/shipping agent to ensure shipment is delivered on time - Provide shipment quotes for customers and set up shipments as required by customers. - To liaise...

Join us in portraying a positive company image among ocean export customers through timely coordination with various stakeholders. Your efforts will contribute to achieving our company's bottom line and overall objectives. Key Responsibilities: 1. Ensure sales personnel provide necessary quotes, SOPs, and instructions before processing bookings. 2. Contact...

**Customer Service Cum Documentation Executive**: **Responsibilities**: - Coordination on shipping rate profiling and negotiate with carries. - Check shipping schedule, place a booking, verify and file shipping documents & (B/L) and submit necessary documents to carriers and agents - key in necessary information into the system, verify costs and issue an...