Customer Service Agent

Job Responsibilities: - Receive, review, verify and process documentation from customer, shipping agent, co-loader, customs agent & overseas offices/agents; - Inform delivering parties of customs clearance, delivery instructions and required information; - Handle daily tasks, customer enquiries, inbound & outbound shipments; - Work closely with customers &...

Responsibilities: 1) Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transshipment, etc), and air freight services. 2) Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations (including authorization to...

Responsibilities: Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent's or customer's requirements. Communicate and build good rapport and relationship with customers, agents, liners and coloaders. Organize workflow to meet the time frame requirement...

Represent company's clientele on shipping and logistics matters - Expedite import and export shipment matters. - Expedite break bulk, container shipping, and inland logistics matters. - Arrangement of shipping and inland logistics schedule matters. - Ensure compliance of highest regard on documentation. - Ensure compliance of highest regard on legal and...

**Responsibilities**: - Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements. - Communicate and build good rapport and relationship with customers, agents, liners and co-loaders. - Organize workflow to meet the time...

Job Responsibilities: Receive, review, verify and process documentation from customer, shipping agent, coloader, customs agent & overseas offices/agents; Inform delivering parties of customs clearance, delivery instructions and required information; Handle daily tasks, customer enquiries, inbound & outbound shipments; Work closely with customers & suppliers...

Position:Customer Support AgentEmployment Type:5 Months Contract (Maternity replacement)Salary: Range of RM 1,500 to RM 1,800 (Basic) + RM 100 (Shift Allowance) + OvertimeWorking Location:Bukit Raja, Klang, SelangorReporting Date: 1st March 2024Job Descriptions: Responsible for updating stores on time and accurately. Follow up and work with the JMS Team in...

In year 2015, Pacific Star Group is proud to establish their newest addition to the Group Star Concord Logistics Sdn Bhd in Malaysia with offices in Port Klang, Pasir Gudang and Penang. Star Concord Logistics Sdn Bhd is also supported by 39 branches and with over 370 agents worldwide. Using our group expertise and knowledge in consolidation, we are able to...

We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next **Global Forwarding Agent.** Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers’ primary contact responsible for managing and...

1. Provide competitive solutions for Air/Ocean freight to Customers 2. Booking to liners, Airlines and liasing for shipment execution. 3. Pre-alert customer/agents for shipments 4. Monitor and clean up booking for any shortfall/cancellation. 5. Job creation in System and issuing of Shipping documents, MAWB/MBL, HAWB,HBL 6. Follow up any issues/inquiries from...

**A.** **Primary** 1. Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements. 2. Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders. 3. Organize workflow to meet the...

**RERFull job description** - Arrange import and export operation and documentation - Arrange local and overseas transportation ( Sea & Air ) - Handle correspondence with local or overseas agents. - Have a good liason with Shipping companies. - Daily co-ordination of operation and customer booking. - Manage Documentation and Customer Services Dept. -...

A. PrimaryInternal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent's or customer's requirements.Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders.Organize workflow to meet the time frame requirement of...

Optimize customer service experience, create engaged customers and facilitate organic growth. Take ownership of customers issues and follow problems through to resolution. Establish a clear mission and initiate strategies focused towards that mission. Setup service procedures, policies and standards. Keep accurate records and document customer service...

Remote Digital Platform Service Agents (Work from home fully) **Job Description**: - Fulfil customer orders on digital platforms; handling multiple channels - Respond to enquiries on products and assisting with troubleshooting for products. Job Requirement: - Meticulous and careful in fulfilling orders accurately and efficiently. - Good communication,...

A MNC freight Forwarding company looking for customer service Executive This position will be based in Klang, Bukit Tinggi Job Responsibilities: Import/export for consolidation planning Liaise with customer on operation issues. Export consolidation planning Import and export consolidation documents & liaising with overseas agent Responding customer...

Job Highlights: Friendly Working Environment - Attractive Package - Better Career Advancement Job Descriptions: Co-ordinate with customer/vendor to follow up for booking status. - Handle for haulage/transport arrangement - Update shipment status & required information to customer - Follow up CIPL details & preparing related documents for custom clearance...

Represent company's clientele on shipping and logistics matters Expedite import and export shipment matters. Expedite break bulk, container shipping, and inland logistics matters. Arrangement of shipping and inland logistics schedule matters. Ensure compliance of highest regard on documentation. Ensure compliance of highest regard on legal and custom's...

1. Customer Service Import - Monitor and coordinate arrivals/shipments, process documentation as well as coordinate with a various internal department on shipping activities and arrival. - To ensure proper documentation process and release of electronic delivery order (EDO) upon received the arrival notice from shipping line before vessel arrival. - To...

Job Descriptions - Rate sourcing / quoting & sales support - Attend customer's inquiries - Documentation & operational jobs - Liaising with overseas agents / offices - Preferably with some logistics working experiences **Job Types**: Full-time, Permanent, Fresh graduate **Salary**: RM1,700.00 - RM2,800.00 per month **Benefits**: - Maternity leave -...