Customer Service Agent

About the Job:We are seeking a Customer Service Agent to join our team at PRIVASIA Technology Berhad. As a Customer Service Agent, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email,...

Responsibilities: 1) Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transshipment, etc), and air freight services. 2) Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations (including authorization to...

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Liaise with forwarder, shipping agent to ensure shipment is delivered on time - To handle all shipping coordination such as customer booking, vessel booking, freight arrangement, shipping documents and etc. - Create &...

**Working Location : Infinity Freight Village (Pulau Indah)** **Major Duties**: - Liaise with regional offices/agents for local costs. - Maintain good working relationship with local liners and regional offices/agent to obtain competitive freights. - Building costing and work with local sales team and regional offices/agents on best selling packages. -...

Add expected salary to your profile for insights.Responsibilities:Communicate with customers in a positive, friendly, and professional manner, attend to customer's requests and complaints, and resolve them timely and efficiently.Strong critical thinking and problem-solving skills to handle complex customer queries and provide effective solutions.Strong...

A MNC freight Forwarding company looking for customer service Executive This position will be based in Klang, Bukit Tinggi Job Responsibilities: Import/export for consolidation planning Liaise with customer on operation issues. Export consolidation planning Import and export consolidation documents & liaising with overseas agent Responding customer...

Job Descriptions - Rate sourcing / quoting & sales support - Attend customer's inquiries - Documentation & operational jobs - Liaising with overseas agents / offices **Job Types**: Full-time, Permanent, Fresh graduate **Salary**: RM1,500.00 - RM3,000.00 per month **Benefits**: - Maternity leave - Professional development Schedule: - Fixed shift -...

**About Our Client**: Our client is a leading solutions provider in freight forwarding and shipping with more than 14 years of experience. Backed by a solid management team with years of experience in the field, as well as a comprehensive network of carefully selected global agents, our client is committed to delivering excellence that meets and exceeds...

**About Our Client**: Our client is a leading solutions provider in freight forwarding and shipping with more than 14 years of experience. Backed by a solid management team with years of experience in the field, as well as a comprehensive network of carefully selected global agents, our client is committed to delivering excellence that meets and exceeds...

JOB VACANCY POSITION - CUSTOMER SERVICE SEA/ AIR LOCATION - BUKIT TINGGI, KLANG SALARY - RM 3000-4000 Serve as liaison between document processing and customer regarding all Shipment details. Assist Sales in Compiling Quotes by providing rates, tariffs etc. Source and Negotiate freight rates from Shipping Carriers, Shipping Agents and Co-loaders Work...

Customer Service Executive (Mandarin Speaking - Based in Klang Site)Attend to customers'/agents' queries when stationed at Reception Desk Services.Accept Purchase Orders and key-in customer's details into system.Accept payment collections in different modes of payment (i.e., by cash, cheque and credit card).Prepare Official Receipts for daily sales...

Customer Service Executive (Mandarin Speaking - Based in Klang Site)Attend to customers'/agents' queries when stationed at Reception Desk Services.Accept Purchase Orders and key-in customer's details into system.Accept payment collections in different modes of payment (i.e., by cash, cheque and credit card).Prepare Official Receipts for daily sales...

In year 2015, Pacific Star Group is proud to establish their newest addition to the Group - Star Concord Logistics Sdn Bhd in Malaysia with offices in Port Klang, Pasir Gudang and Penang. Star Concord Logistics Sdn Bhd is also supported by 39 branches and with over 370 agents worldwide. Using our group expertise and knowledge in consolidation, we are able to...

**Offer description**: $ 2,800.00 (monthly) Permanent contract Full Time Company Overview The company is a one-stop solution total logistics service provider that provides clienteles with hassle-free experience when it comes to shipping or logistics matters. We expedite our provisions in freight services, custom clearance, transportation arrangement,...

This job is for Real Estate Agents/Property Agents. You might like this job because of flexible hours, ongoing growth opportunities, unlimited earning potential, and a supportive culture.Fresh out of school or an experienced professional in other industries looking for a change with attractive income / earning? Want to improve your livelihood and earn on...

**The Company** Our client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa. The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in...

Shipping: - Arranging & overseeing export and import shipment - Arrange local and overseas transportation (Sea & Air) - Handle correspondence with local or overseas agents - Liaise with forwarder, shipping agent to ensure shipment is delivered on time - Process freight claim and billing - LCL Arrangement Customer Services - To liaise with customers for any...

**Job Descriptions**: - Responsible for import / export customer services - Coordinate with shipper/agent/carrier & related parties to follow up documentation arrangement - Create booking & forward to customer - Prepare shipping documents (Bill of Lading, Certificates of Origin, etc) - Manage & monitor daily shipment activities - Follow-up deliveries and...

Brief customers and agents on products and promotions and resolve complaints.Handle confirmation to purchase submissions, lot enquiries, reservations and confirmations, transfer and cancellation cases.Monitor and update customer database and zone plan for sold out lots.Issue temporary receipt and official receipt and handover the daily sales collection as...

JOB VACANCY POSITION - CUSTOMER SERVICE AIR FREIGHT LOCATION - BUKIT TINGGI, KLANG SALARY - RM 2500-3500 **Job Description**: Ensure smooth and timely freight process flow, meeting client requirements. Daily Air Export & Import coordination & corresponding with clients. service providers and internal team. Prepare required documents for international...