Bpo, Ar Team Lead

6 days ago

Petaling Jaya, Malaysia Tec D Full time

Job Purpose:
**Responsibilities**:

- Liaison with SAP IT on process Key Performance Indicators, operational efficiencies and compliance with company's policies, procedures, and regulations
- Establish, improve, optimize and update company's SOP and ensure process advocacy
- Define system process issues, measure current process performance, analyze root cause defects and develop targeted process improvement opportunities that will lead to cost and productivity improvement
- Champion project management with timely and regular status reporting to management and project stakeholders, Best practice sharing & implementation
- Proactively identify continuous improvement opportunities and work with management and team to achieve objectives
- Ensure billings processing and issuance accurate customer invoices of team are completed and timely according to company guidelines/policy, Guide the team to analyse and resolve customer discrepancy with SO/PO teams, including root cause analysis and determination
- Monitor KPIs & SLAs and ensure issues are addressed in an effective and timely manner
- Supervise and develop all relevant activities within the AR scope and drive continuous improvement across all activities, Ensure compliance of processes, transactions and reports

**Knowledge, Skills and Experience**:

- Total years of experience should be a minimum of 8 years in related Finance at least 2 years in management position
- Degree or Diploma in Finance & Accounting/Commerce or equivalent with professional qualifications will be an added advantage e.g.ACCA/CPA/MIA
- Program Management skills - leading clusters of individual projects in parallel through wide cross-functional teams;
- Good communication skill and able to communicate effectively in English.
- Strong knowledge of accounting principles
- Proficiency in Microsoft Excel, Outlook, and PowerPoint
- Proactive and self-motivated to resolve issues
- Experience in a shared services environment preferred
- Ability to work in diverse teams and with multiple stakeholders;

**Working Conditions**:
**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At Tec D, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for

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