E-commerce Executive

2 weeks ago


KL Eco City, Malaysia ITSU WORLD SDN BHD Full time

To assist with the managing of existing and new e-commerce accounts across various ecommerce platform (Lazada, Shopee, etc)
- Keep product listings updated on the platform monitoring by you.
- Planning, Create & execute eCommerce campaigns for 3rd party marketplaces such as Lazada, Shopee, Tiktok, etc.
- Knowledge in analytical tool for tracking sales trend and provide in-depth data analysis on products and consumer on a weekly basis.
- Ensure all content (pages, products and prices, etc) are displayed accurately, up to date and in line with guidelines/references at all times
- Implement on-site keyword search advertisement for E-commerce on marketplace platforms and analysis on a weekly basis.
- Analyses on conversation rate, store traffic, page view, cancelled order, return order, unpaid order, etc. with follow up action.
- Analyses the effectiveness of each promotion campaign and follow up on future planning.
- Communicate with followers, respond to queries promptly and monitor customer reviews
- To provide customer support for 3rd party marketplaces such as Lazada, Shopee, Tiktok, (internal), etc.
- Ensures that plans are delivered in a timely manner and that they are always in line with the business guidelines and objectives.
- Generate monthly reports and share them with relevant teams.

**Salary**: RM2,900.00 - RM4,500.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- KL Eco City: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- E-commerce: 1 year (preferred)


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