Deputy Manager Application Support
7 months ago
_**Position Summary - the purpose of the job**_
- To assist in implementation and execution of all initiatives according to the ISS division strategy
- Act as 2nd level support to execute the implementation in the solution area.
- To assist in implementing solution according to design philosophies emphasizing on system attributes such as flexibility and modularity
**Main Duties & Responsibilities**
Design
- Produce design specification based of functional specification obtained
Development
- Develop software codes based on best practices
- Perform unit & SIT testing before deploy system for UAT test
- Support and solve UAT issues
- Execute 2nd level production and incident support through close interaction with 1st level support
IT Application Management and Support
- Execute the mid and short term strategic plan in alignment to the changing business environment
- Ensure risk assessment process is supported by complete technical assessment
- Ensure software development life cycle adhere to a defined quality assurance framework
- Execute system delivery through reuse of quality codes and enterprise solution architecture framework
- Ensure deployment adhere to a defined change and release management
- Ensure support system availability through controls and monitors of system health
- Manage and ensure initiatives/projects are delivered in within time, budget and scope
- Ensure 2nd level incident resolution within defined service level
**Education**
- Basic qualification: Diploma/Degree/Master
- Optional: Professional qualification: MCSE, PMP, etc
**Job Type**: Permanent
**Salary**: RM7,000.00 - RM10,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
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