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Contract Management Executive

1 month ago

Kuala Lumpur, Malaysia Upstream BPO Sdn Bhd Full time

Execute outbound calls to new and existing database to promote services portfolio
- Manage inbound / website leads
- Identify and generate sales opportunities - upsell and cross sell within the defined territory and accounts.
- Manage all aspects of the full sales cycle - BANT Process and to assist the customers reach their business objectives.
- Position and sell the entire Service Portfolio -Contract Agreement
- Understand the customer’s skill gaps and advise on the learning path and the value derived from our solutions to address their gaps.
- In the process, become an education consultant and a trusted advisor to help our customers with their upskilling and certification needs.
- Accurately forecast and achieve monthly, quarterly and annual revenue driving growth in your account base.
- Drive new business (Hunting) as well as fostering / nurturing the existing account base (Farming)
- Collaborate and exhibit Teamwork with the cross functional team in the organization.
- Aggressively reviews account activities in pursuit of new business or up-selling opportunities.
- Builds targeted sales pipeline and forecasts data driven sales activities.
- Updates and maintains the Update CRM system.
- Target: Service Recovery Target
- Admin Task - Filing & Follow up.

**Job Types**: Full-time, Contract

**Salary**: RM2,700.00 - RM3,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Sales: 1 year (preferred)

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