![Teleperformance](https://media.trabajo.org/img/noimg.jpg)
Team Lead
2 weeks ago
Qualifications:
**Minimum requirements**:
- Bachelor Degree preferred.
- Language proficiency in **English** **and Mandarin** is mandatory.
- Significant experience in a complex fast paced environment
- Minimum 2 years of prior relevant people management experience
- Strategic thinker with strong analytical and creative problem-solving skills
- Excellent written and verbal communication skills
- Passion for ensuring an excellent user experience
**Responsibilities**:
**Responsibilities**:
- Provide mentorship, guidance and career development to members of your team
- Lead a high-performing team through an exciting transition to build problem solving,
critical thinking, analytical and technical capabilities which will enable the
department to develop deeper, more scalable solutions
- Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise
- Establish team goals and work with direct reports on strategies for executing,
measuring progress and sharing results
- Deliver projects involving quantitative analysis, industry research, and strategy
development, working directly with global cross-functional teams to problem solve
analytical approaches and develop solutions
- Identify actionable insights, suggest recommendations, and influence team strategy
through effective communication
- Advocate for users within their market, partnering with global and cross-functional
teams to develop global solutions
-
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