Assistant Contact Centre Manager

Are you ready to drive performance improvements and excel in a fast-paced contact centre environment?Job Description:This role is focused on managing day-to-day floor management of the Business Contact Centre team's performance, meeting objectives and targets of the Inbound Contact Centre and the Retention Team.Key Responsibilities:Manage and resource plan...

We are seeking an experienced professional to fill the role of Consumer Contact Centre Lead at The Arnott's Group. As the leader of our Consumer Contact Centre, you will oversee operations across Malaysia, Singapore, Hong Kong, and Asia Export for locally manufactured, co-manufactured, and imported products.Key Responsibilities:Provide technical support for...

Company Description **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

Company Description **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

We are seeking a Support Services Officer to join our Revenue Group Bhd team. The ideal candidate will have excellent communication skills, both verbal and written, in English and Bahasa Malaysia. Proficiency in Mandarin is an added advantage.Key Responsibilities:Handle customer enquiries through various channels such as phone calls, email, WhatsApp, and...

**About t** **he Company**: Our client is Asia's leading provider of integrated solutions with expertise in medical, mobility, travel, security, home and lifestyle concierge services. **Responsibilities**: This role will support the company's Travel Business Unit on the day-to-day operations of the Asia Travel Hub. He/she acts as the first point of contact...

QualificationsRequirements:Bachelor's degree or equivalent diploma.Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.8+ years of experience in operations, preferably in BPO/ITES industry.5+ years of people management experience,...

**Company description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand and Philippines - and have an ambitious expansion plan to bring...

QualificationsRequirements:Bachelor's degree or equivalent diplomaDynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguityMinimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System...

QualificationsRequirements:Bachelor's degree or equivalent diplomaDynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguityMinimum 2+ years of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System...

**Company description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand and Philippines - and have an ambitious expansion plan to bring...

**Company description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand and Philippines - and have an ambitious expansion plan to bring...

Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand and Philippines - and have an ambitious expansion plan to bring a...

**Job description** **Responsibilities**: - A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives. - Perform cashiering functions in terms of product purchase by balancing cash registers. - Recommend and promote product or PLC membership sign-ups...

**Job description** **Responsibilities**: - A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives. - Perform cashiering functions in terms of product purchase by balancing cash registers. - Recommend and promote product or PLC membership sign-ups...

**Key Responsibilities**: **To support the daily operations of the Operations Department together with the team.** - Provide operational support to ensure all centres perform according to policies and guidelines laid down by the company thru annual audit/visits - To guide & coach new centres to increase/maximize their student intake thru...

**Company description** **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

**Your Job Description includes**: a) Ensure all Operations (service and repair jobs) are carried on in an efficient, cost-effective manner. To plan and manage day to day operations including manpower allocation, job flow and scheduling of the workplace and coordination of equipment and tools to ensure efficient and effective operations. b) To be the...

About Ikano CentresOur portfolio of shopping centres are the hearts and hubs of our communities, creating a better everyday life for the 100 million visitors who visit us every year.Together with our IKEA stores, we create meeting places for friends and families to have a safe and fun day out. We also develop land and invest in residential, office and other...

The Executive Student Admission and Services provide support for APEL program (APEL.A, APEL.C, APEL.Q). Update tasks, guide students, inform learners about eligibility and assessment. Coordinate appointments and submissions, maintain records, and communicate with stakeholders. Oversee APEL monitoring database, conduct promotional campaigns, and invigilate...