Operation / Customer Service Executive

1 week ago


Shah Alam, Malaysia Tiong Nam Logistics Solutions Sdn Bhd Full time

**Responsibilities**:

- To lead a team in haulage division, ensuring profitable operations and exceptional customer service.
- To implement best practices, pricing strategies, and market trend analysis to drive growth and identify opportunities.
- To achieve operational KPIs, conducting root cause analyses, and developing improvement plans.
- To oversee driver route planning, vehicle maintenance, and compliance with safety regulations.
- To evaluate staff’s performance and implement appropriate measures, while also providing leadership, coaching, training, and motivation to ensures continuous improvement and aligns with organizational goals.

**Requirements**:

- At least a Diploma in logistics, supply chain management, business administration, or a related field (or equivalent work experience).
- Demonstrated track record of driving business growth and achieving results through effective leadership, mindset, and behaviours.
- Excellent interpersonal skills, exceptional organizational skills with a keen attention to detail, coupled with strong analytical and problem-solving abilities
- Proven ability to lead and manage a team, with a strong aptitude for working under pressure and meeting deadlines.
- Proficiency in computer literacy, particularly in MS Word, Excel, and PowerPoint.

Pay: RM3,000.00 - RM5,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay



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