Sales Operation Manager

5 months ago


Pasir Gudang, Malaysia MIRAGOLD SDN BHD Full time

Manage a retail sales team while overseeing daily store operations including sales targets, KPIs, housekeeping, staff training, inventory management, complaints handling, etc.
- Lead and motivate retail sales team to provide excellent customer service and achieve sales targets
- Attract, develop and retain talent by creating a positive work environment and a feedback culture
- Build customer database and maintain a good relationship with valuable customers and VIP
- Hit/exceed annual sales targets set by the company
- Handle compilation of Sales & Marketing task implementation progress data.
- Effectively communicate the value proposition through proposals and presentations
- Monitors and evaluates results of existing plans to ensure growth and profitability.
- Build and maintain strong, long-lasting customer relationships
- Data collection and management from sales, marketing for clear overview of business progress
- To assist and support the preparation and implementation of strategic planning with timely completion with Sales & Marketing departments
- Responsible in providing accurate reports, slides, and proposals for Board and any other related reports
- Responsible for collating required project information from Sales & Marketing departments, project costing analysis / compilation for development & any preparation of proposals
- Ensure all team members comply to the Company Operating policies and procedures.
- Ensure execution of Quality, Service and Cleanliness standards on all departments

**Job Types**: Full-time, Permanent

**Salary**: RM4,500.00 per month

**Benefits**:

- Free parking
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Performance bonus

Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Sales Marketing: 5 years (preferred)



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