Call Center Agent
11 hours ago
Job Description
- Customer Service (Banking)
Title : Customer Service
Job Level : Entry Level
Industry : Banking
Contract : 6 month duration (Renewable and Potential to be converted as Fixed Term
based on performance)
**Position Overview**:
As a Junior Banking Customer Service representative, you will be the first point of contact for
our valued customers. Your primary responsibility is to deliver exceptional service, answer
inquiries, resolve issues, and promote our banking products and services.
Key Responsibilities:
in-person, addressing their banking needs and inquiries.
- To stay informed about our banking products and services, enabling you to guide
customers effectively in choosing the right solutions for their financial goals.
- To efficiently and effectively resolve customer issues, ensuring their satisfaction and
retention.
- To accurately record customer interactions and transactions while maintaining
confidentiality and data security.
- To adhere to all banking regulations and policies to ensure the integrity and security
of customer accounts and transactions.
- To work collaboratively with team members to achieve customer service goals and
provide seamless support.
**Job Types**: Full-time, Contract, Fresh graduate
Contract length: 6 months
**Salary**: RM2,000.00 - RM2,800.00 per month
**Benefits**:
- Additional leave
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Call Center: 1 year (preferred)
**Language**:
- English (preferred)
- Bahasa (preferred)
-
Bank Call Center
3 days ago
Kuala Lumpur, Malaysia BANK CALL CENTER Full timeList-ID: 97883895Today 20:17 **Job Description**: - JAWATAN KOSONG BANK EXECUTIVE KUALA LUMPUR Assalamualaikum, saya Encik Yunus dari HR Department, Sesi interview akan dibuat secara online sahaja melalui zoom UNTUK PENDAFTARAN SESI TEMUDUGA: 1) Nama penuh anda: 2) Umur anda: 3) Kelayakan sijil anda: sila WHATSAPP maklumat anda tersebut kepada saya Encik...
-
Ejecutivo Call Center
3 days ago
Kuala Pilah, Malaysia Distribuidora Call Center Orvi Full time**Responsibilities**: - ¿Te gustan las ventas telefónicas? ¿Se te facilitan las negociaciones y desarrollo de clientes?_ - ¿Generas alto impacto de promoción de producto? ¿Eres seguro de ti mismo?_ - ¡Tenemos una oportunidad para ti!_ - _*Funciones principales* - Prospección - Labor de venta - Seguimiento post venta - Pre cierre de...
-
Insurance Call Center
4 days ago
Kuala Lumpur, Malaysia Telecontinent Sdn Bhd Full time**Requirements** - Good communication in Malay & English - Mandarin speaker are welcome - Excellent telephone etiquette (professional, confident and patient) **Additional advantage**: - PCEIA [Pre Contract Examination for Insurance Agents] - PCIL [Pre Contract Examination for Life Insurance Agents and Investment-Linked Life Insurance...
-
Call Center
3 days ago
Kuala Lumpur, Malaysia Telecontinent Sdn Bhd Full time**Requirements** - Good communication in Malay & English - Mandarin speaker are welcome - Excellent telephone etiquette (professional, confident and patient) **Additional advantage**: - PCEIA [Pre Contract Examination for Insurance Agents] - PCIL [Pre Contract Examination for Life Insurance Agents and Investment-Linked Life Insurance...
-
Call Center Agent L Nwh
3 days ago
Kuala Lumpur, Malaysia ASK Resources Full time**Industry**:Insurance Company **Position**:Call Center Agent **Location**:Tun Razak Exchange, Kuala Lumpur **Working Hour**:Normal Working Hour **Salary range**:RM2,300 - RM3,500 **Responsibilities**: - Handling inbound call for customers' enquiries, issues or complaints. - Make ad-hoc outgoing calls to customers as required to resolve or follow-up...
-
Quality Auditor
3 days ago
Kuala Lumpur, Malaysia Telecontinent Sdn Bhd Full time**Requirements** - **Must have** at least 2 years’ experience in **Contact Centre**: - Previous auditing experience an added advantage - **Mandarin Speaker** are welcome - Above average skill handling MS office - Minimum **Diploma** holder - Quality call auditing with the implementation of corrective action programs - Product or industry-specific...
-
Guest Service Call Center Manager
11 hours ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24104227 **Job Category** Reservations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Oversees daily call center operations to ensure that guests...
-
Call Center Executive
1 week ago
Kuala Lumpur, Malaysia Redberry Contact Center Sdn Bhd Full time**50 Vacancies! Immediate Hiring!** - To attend to customer inquiries and concerns from e-commerce channels via outbound calls - To build meaningful relationships with potential customers through a consultative approach, understanding their current and future needs, providing first contact resolution and negotiating a positive outcome for the Customer - To...
-
Quality Auditor
1 day ago
Kuala Lumpur, Malaysia Telecontinent Sdn Bhd Full time**Requirements** - **Must have** at least 2 years’ experience in **Contact Centre**: - Previous auditing experience an added advantage - Must able to communicate in **Mandarin & English fluently**: - Above average skill handling MS office - Must possessed at least Diploma and above - Quality call auditing with the implementation of corrective action...
-
Call Center Agent
1 week ago
Kuala Lumpur, Malaysia Marriott International Full timeJob Description *** Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or...
-
Call Center Agent
6 days ago
Kuala Lumpur, Malaysia Le Méridien Full time**Responsibilities**: Job Number **9 Job Category Rooms & Guest Services Operations Location Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management *** Answer, record, log, and process all guest calls, requests, questions, or concerns....
-
Operations Manager, Call Center
3 days ago
Kuala Lumpur, Malaysia Telecontinent Sdn Bhd Full time**Requirements** - High school diploma or equivalent; Higher degree in a relevant discipline will be appreciated. - Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a plus. - Proven experience as call center manager or similar position. - Experience in customer service is required. - Knowledge of performance evaluation and customer...
-
(Segera) Call Center Rm2700+ Rm500 Allowance
1 week ago
Kuala Lumpur, Malaysia Global E-commerce platform for contact center Full time**WE ARE FOCUSED ON RECRUITING FEB23 (26 FEB 23) & MARCH (11 MARCH) ONLY** - Nature of Business: Global E-commerce contact center_ - Location: Jalan Raja Chulan, Kuala Lumpur_ - Working Days: 5 days & 9 hours including break | Shift rotational_ - Salary package: RM2,400 + Fix Allowance. + KPI Allowance_ - **Must be good experience in Call Center & E-commerce...
-
Care Line Call Center Agent
1 day ago
Kuala Lumpur, Malaysia DoubleTree by Hilton Kuala Lumpur Full timeAs the Care Line Call Center Agent, you will be responsible for performing the following tasks to the highest standards: - Actively seeking verbal feedback from customers and team members at every opportunity. - Agree on and implement actions to make improvements to customer service. - Promote Hilton Honors and its associated benefits to guests who are not...
-
Call Centre Agent
3 days ago
Kuala Lumpur, Malaysia UM SPECIALIST CENTRE Full time**JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...
-
Labora ½ Tiempo >-> Ejecutivos Call Center
3 days ago
Kuala Pilah, Malaysia Lcc Puebla Contact Center Full time**Responsibilities**: Si buscas generar experiência o es tu primer empleo ¡Es tu oportunidad! nos encontramos solicitando: **Ejecutivos Call Center** Postúlate ahora y envía whatsapp **22 12 83 39 75 **Lic. Edith Gómez** **Requisitos**: - Facilidad de palabra - Manejo básico de computadora «««« Ofrecemos»»»» ºIngreso base +...
-
Magic Call Centre Agent
11 hours ago
Kuala Lumpur, Malaysia Hilton Full timeA MAGIC Call Centre Agent is responsible for processing all incoming and outgoing calls accurately and courteously. **What will I be doing?** A MAGIC Call Centre Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Process all incoming and outgoing calls accurately and...
-
Ejecutivo Telefónico Call Center
1 week ago
Kuala Pilah, Malaysia Cae Contac Center Full time**Responsibilities**: - Esta vacante viene de la bolsa de empleo ** - ATENCIÓN EL TRABAJO ES 100% PRESENCIAL EN PUEBLA - ¡¡ SOLICITAMOS AGENTES TELEFÓNICOS PARA PORTABILIDADES !! - (17 años-55 años conocimientos básicos en computadora) - Cómodos horarios de medio tiempo que te permitirán realizar otras actividades en casa o escolares - TURNO...
-
Sales Agent
2 days ago
Kuala Lumpur, Malaysia Upscale Sdn Bhd Full timeIBPO Group Berhad, 8, Mercu, 3 Corporate Tower, KL Eco City, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur. **Sales Agent.** Job Scope: Design, develop, and update training materials and programs (e.g., presentations, manuals, multimedia resources) aligned with company products. Conduct orientation for new call center staff, develop...
-
Telemarketer-insurance Call Center
4 days ago
Kuala Lumpur, Malaysia Chrisjac Recruitment Services Full time**Position: Telemarketer-Insurance Call Center.**: - **Salary: RM 2000-2500.**: **Introduction** An insurance company in KL is looking to hire Telemarketers for their Call Center. The primary purpose is responsible for customer service inquiries that have been received from external customers. **Job role and responsibilities** As Telemarketer, your role...